HAYLEE HEATH
Grover Beach,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Executive Team Lead Human Resources
Target
San Luis Obispo, CA
03.2022 - Current
- Oversee 200+ team members and 15+ leaders for a multi-million Target store
- Maintain optimal staffing levels by tracking vacancies, proactively recruiting top talent, onboarding and developing team members or leaders in role
- Elevate performance through actively pursuing investigations with employee relation concerns by implementing fair and consistent processes aligning with HR and legal policies
- Developed succession plans for team members and leaders
Home Lending Officer
KeyBank
Remote
06.2021 - 03.2022
- Explained very technical financial information to applicants in easy to understand language.
- Analyzed clients’ financial & credit situations to establish potential payoffs for customers' loan, prioritizing control of overall costs.
- Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales.
- Evaluated market trends to reflect, adjust, and execute an appropriate sale process.
Licensed Branch Manager
KeyBank
Friday Harbor, WA
04.2020 - 06.2021
- Elevated branch rank from 900 to 111 out of 1,092 branches nationwide
- Placed in top 10% in the organization in 2020 by enhancing individual and branch production
- Increased assets and investment revenue by 200% YTD in 8 months by cultivating strong client relationships to increase repeat and referral business
- Outperformed 13 other branches in the Northwest Washington area by actively recruiting centers of influence and new clients, becoming the leading branch for new client relationships.
Licensed Relationship Manager
KeyBank
Bellingham, WA
06.2017 - 03.2020
- Surpassed annual small business production by over 600% in 2019
- Achieved Ultra-High Performer status in 2019
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Generated new business and referral clients in partnership with financial advisors and branch team.
Education
Bachelor of Arts - Business Administration, Finance concentration
Western Washington University
2018
Associates of Science - Culinary Arts
Kendall College
2015
Skills
- Employee Relations
- Talent Acquisition
- Sales Professional
- Performance Management
- Financial Advising
- Investment Planning
- Series 6 & 63 License
- Wealth Management
Timeline
Executive Team Lead Human Resources
Target
03.2022 - Current
Home Lending Officer
KeyBank
06.2021 - 03.2022
Licensed Branch Manager
KeyBank
04.2020 - 06.2021
Licensed Relationship Manager
KeyBank
06.2017 - 03.2020
Bachelor of Arts - Business Administration, Finance concentration
Western Washington University
Associates of Science - Culinary Arts
Kendall College
Similar Profiles
Hannah QuinnHannah Quinn
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
ASHLEY SANCHEZASHLEY SANCHEZ
Sales Associate at TargetSales Associate at Target
Aldony B MarinoAldony B Marino
Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) at TargetGuest Advocate (Cashier), General Merchandise, Inbound (Stocking) at Target
Esdras TalabertEsdras Talabert
General Merchandise Expert / Closing Expert at TargetGeneral Merchandise Expert / Closing Expert at Target
Sergio LanusaSergio Lanusa
Business Development Agent at Marina LandscapeBusiness Development Agent at Marina Landscape