Hung Vo
Winter Haven
Summary
Dedicated customer service professional with a focus on enhancing the dining experience through strong communication and attention to detail. Dynamic host and waiter with proven skills in multitasking and adapting to fast-paced environments. Known for managing customer inquiries effectively and providing exceptional service while ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Host and Waiter
Love Pho and Boba
Winter Haven
08.2023 - 05.2025
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Provided excellent customer service by anticipating customer needs.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
Receptionist
Lucky Nails & Spa
Winter Haven
02.2022 - 04.2025
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Education
High School Diploma -
Winter Haven High Shool
Winter Haven, FL05-2025
Skills
- Customer service
- Multitasking proficiency
- Adaptable to change
- Time management
- Team collaboration
- Staff coordination
Affiliations
Soccer and Volleyball competitive
Accomplishments
- Key club 100 hour of community service
Timeline
Host and Waiter
Love Pho and Boba
08.2023 - 05.2025
Receptionist
Lucky Nails & Spa
02.2022 - 04.2025
High School Diploma -
Winter Haven High Shool