Summary
Overview
Work History
Education
Skills
Timeline
background-images

Keira Mcginnis

San Diego,CA

Summary

Dynamic service provider with a proven track record at Crossmark, enhancing client satisfaction through strategic improvements and effective communication. Skilled in policy enforcement and problem-solving, I trained teams to boost productivity and identified growth opportunities, ensuring alignment with industry standards. Committed to delivering exceptional service and fostering loyalty.

Experienced with client service and ensuring top-notch support. Utilizes problem-solving skills to address client needs promptly and efficiently. Track record of effective communication and fostering positive client relationships.

Service professional with extensive experience driving client satisfaction and operational success. Proven ability to adapt to diverse challenges and collaborate effectively within teams. Displays competence in problem-solving and client relationship management.

Overview

3
3
years of professional experience

Work History

Service Provider

Crossmark
02.2023 - Current
  • Helped clients with [Type] services, ensuring high levels of satisfaction and loyalty.
  • Trained new team members on company protocols and best practices, contributing to overall team success and productivity.
  • Conducted regular evaluations of service offerings to ensure alignment with industry standards and trends, making necessary adjustments as needed.
  • Evaluated current market trends to identify potential opportunities for expansion and growth in our service offerings.
  • Identified areas for improvement within the service process, proposing strategic solutions that led to improved performance metrics.

Elevator Operator

Mondel Construction
11.2022 - 07.2023
  • Monitored multiple elevators simultaneously using control panels when necessary, maximizing efficiency during busy periods.
  • Continuously assessed potential hazards in the vicinity of elevators and took appropriate action to minimize risks, ensuring a safe environment for passengers.
  • Maintained accurate records of elevator usage, enabling better tracking of operational efficiency.
  • Reported all elevator mechanism problems with supervisors achieve quick resolutions.

Cashier

711
06.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Otay Ranch High School
Chula Vista, CA
10-2014

Skills

  • Policy enforcement
  • Effective time management
  • Exceptional communication
  • Data entry
  • Work orders
  • Paperwork processing
  • Teamwork
  • Problem-solving
  • Reliability
  • Organizational skills

Timeline

Service Provider

Crossmark
02.2023 - Current

Elevator Operator

Mondel Construction
11.2022 - 07.2023

Cashier

711
06.2022 - 02.2023

High School Diploma -

Otay Ranch High School

Similar Profiles

CREATE PROFILE
Keira Mcginnis