Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Work Preference
Work Availability
Interests
Timeline
Hi, I’m

Hunter Amos

Oklahoma City
Hunter Amos

Summary

Experienced Solution Specialist with proven background in optimizing systems and processes. Known for strong problem-solving abilities, proficient in developing innovative solutions to complex business challenges. Demonstrates high-level proficiency in leveraging technical acumen to drive customer satisfaction and improve operational effectiveness. Adept at fostering productive relationships with stakeholders and facilitating successful project outcomes. I have a personal interest in Unstructured Data Solutions, Edge Computing, and Custom Solution Design.

Overview

10
years of professional experience

Work History

Dell EMC
Oklahoma City

Complex Solution Specialist
07.2022 - Current

Job overview

  • As a CSS, your job is to perform at the highest level of sales and product knowledge excellence. Deployed within Dell's emerging market, you must be able to navigate customers ranging from small single site deployments to multi-cloud and site deployments. The role entails:
  • Managing, and training a team of Technical Sales Representatives, who each have their own team of Internal Account Managers. It is your job to craft a catered training package, individualized to each TSR's weaknesses and strengths.
  • Orchestrate inbound customer leads and calls directly given by TSRs and Account Managers. Maintain a high level of professionalism and customer relationship skills. Being an expert listener is a must.
  • Be knowledgeable across all facets of the Dell portfolio, with a proficiency in HPC, HCI, and Storage Modernization Efforts.
  • Deliver and create technical diagrams for customer presentations, as well as wiring diagrams for post-order deployment assistance.
  • Manage a pipeline with extreme accuracy, and facilitate meetings with Sales Directors and beyond on the progress of high-stakes sales opportunities.

Dell EMC
Oklahoma City

Senior Technical Sales Representative
07.2020 - 07.2022

Job overview

  • Promoted and moved from Channel-Led Technical Sales to Direct Sales.
  • I was tasked with coverage of SB's 'Super Team'—the highest average sales attainment in Dell Global as their direct TSR for all ISG products.
  • Developed and fostered an excellent working relationship with all Account Managers.
  • Maintained a high sales attainment percentage for the entirety of the role.
  • Knowledgeable in all facets of the Dell ISG portfolio, and instructed and trained customers and associated team members alike.
  • Delivered excellency in pipeline management, participating in weekly calls, and monthly meetings with sales directors on progress of larger opportunities.

Dell EMC
Oklahoma City

Technical Sales Representative - Channel Led
03.2019 - 01.2020

Job overview

  • Handpicked by Small Business ISG Sales Director to pilot Small Business Channel ISG Team.
  • Delivered critical messaging to channel teams, advocating for Small Business customer awareness and training on how to improve transactional business with Small Business customers. This involved presenting team objectives to Sales Managers, and Directors.
  • Proactively reached out on all SB ISG opportunities to appropriate partner-owned opportunities and provided extra assistance in navigating the Dell ISG portfolio, as well as Dell's channel processes.
  • I supported a large range of partners, ranging from the small Regional Value Sellers to the largest. I spent the most time supporting CDW and the CDW Dell Internal Team.
  • Took inbound partner requests, ranging from quoting and solution assistance, as well as partner process inquiries.
  • Managed and maintained a high efficiency of pipeline accuracy, and generated YoY growth.

Dell EMC
Oklahoma City

Technical Sales Representative
05.2018 - 03.2019

Job overview

  • Promoted after being hired as a contractor and achieving high performance in sales training testing, as well as product knowledge.
  • Deployed as a Technical Sales Rep, supporting Dell's NSP's or largest Channel Sales Partners, focusing purely on ISG portfolio.
  • Worked and managed covering several internal mailboxes, supporting partners ranging from PC Connection, CDW, SHI, and Zones.
  • Received inbound quoting requests from partners, as well as attending customer calls and providing expertise and guidance on navigating Dell's ISG Portfolio.
  • Maintained a high proficiency in pipeline accuracy and delivered weekly meetings to sales managers on the progress of high-stakes sales opportunities.
  • Self-manage sales training on both sales etiquette as well as product knowledge training and industry knowledge.

Day One Concepts
Oklahoma City

Kitchen Manager
02.2015 - 05.2018

Job overview

  • Initially started as a "Line Cook" working in a fast-paced, upscale brunch restaurant.
  • Promoted within 2 years to open a brand new dining concept directly from the owner as the acting kitchen manager.
  • Facilitated and organized all business requirements to open and run an upscale kitchen.
  • Organized and managed product inventory, and facilitated daily product inventory and ordering.
  • Maintained an excellent working relationship with all kitchen personnel, leading with empathy and respect.
  • I met weekly with the owner on new dining initiatives and financial reports.
  • Self-trained on all dining concepts and cooking responsibilies.

Education

Piedmont High School
Piedmont, OK

High School Diploma
05-2013

Skills

  • Custom solution designing/diagramming
  • Hybrid and multi-cloud
  • Problem solving
  • Unstructured and structured storage
  • High performance computing
  • Team leadership
  • Sales strategy
  • Customer relationship management
  • Presentation skills
  • Training development

Accomplishments

  • Booked one of the largest ISG Deal's as a Contractor
  • Chosen to present twice at Dell's FRS Event on various storage and sales excellency initiatives
  • Delivered critical training development to both new hires, and new Complex Solution Specialist's alike
  • Achieved multiple awards in Sales Excellency
  • Handpicked to support Small Business's highest priority sales deals, directly from SB Sales Director
  • Maintained Sales average over 100% for year's running

Affiliations

  • Father to my amazing son, Sage. Husband to my incredible wife, Johnnie.
  • Avid Angler and Hunter
  • Musical - I know multiple instruments, and have played in venues across America!

Languages

English
Professional

References

References available upon request.

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursPaid time off4-day work weekPaid sick leaveWork from home option
Availability
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tuesday
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thursday
friday
saturday
sunday
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afternoon
evening
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Interests

Unstructured Storage Solutions

Enterprise IT Modernization

Edge Computing

Timeline

Complex Solution Specialist

Dell EMC
07.2022 - Current

Senior Technical Sales Representative

Dell EMC
07.2020 - 07.2022

Technical Sales Representative - Channel Led

Dell EMC
03.2019 - 01.2020

Technical Sales Representative

Dell EMC
05.2018 - 03.2019

Kitchen Manager

Day One Concepts
02.2015 - 05.2018

Piedmont High School

High School Diploma

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