Summary
Overview
Work History
Education
Skills
Timeline
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Hunter Banks

Wentzville,MO

Summary

Motivated server with management experience and a Bachelor of Science in Human Development seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Bayhost/Server

Topgolf
08.2022 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
  • Took guest food and beverage orders and entered orders in computer Focus system.
  • Trained new employees on company policies, procedures, and service standards, facilitating their integration into the team.
  • Enforce safety precautions and communicate protocols to players.
  • Provided knowledgeable recommendations for menu items and beverages, enhancing guest satisfaction with their choices.
  • Contributed to increased revenue through upselling techniques and promoting special offers or events to guests.

Bartender

Barrel 131
09.2021 - 05.2022
  • Mixed, garnished, and served alcoholic and non-alcoholic drinks according to company standards
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Operations Supervisor

Victoria's Secret & PINK
05.2019 - 08.2021
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Reviewed sales quotas, initiated daily sales plan, and coached to selling behaviors.
  • Performed opening and closing duties, printed sales reports, prepared and balanced cash drawers.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Stocked, replenished, and organized inventory with accuracy.
  • Handled customer complaints and resolved issues.
  • Lead execution of store projects.

Education

Bachelor of Science - Human Development And Family Studies

Southeast Missouri State University
Cape Girardeau, MO
05.2022

Associate of Arts in General Studies -

Southeastern Illinois College
Harrisburg, IL
05.2019

Skills

  • Detail Oriented
  • Time Management
  • Leadership
  • Adaptability
  • Problem-solving
  • Bartending (1 year)
  • Serving Experience (3 years)
  • Customer service (10 years)
  • Management (2 years)

Timeline

Bayhost/Server

Topgolf
08.2022 - Current

Bartender

Barrel 131
09.2021 - 05.2022

Operations Supervisor

Victoria's Secret & PINK
05.2019 - 08.2021

Bachelor of Science - Human Development And Family Studies

Southeast Missouri State University

Associate of Arts in General Studies -

Southeastern Illinois College

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Hunter Banks