Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Hunter Bias

Auburn,AL

Summary

Motivated sales professional with a strong background in customer service, leadership, and technology. Experienced in building relationships, managing high-pressure environments, and delivering excellent client experiences. Currently pursuing a B.S. in Information Systems Management with certifications in Excel, Python, and multiple programming languages. Eager to leverage technical knowledge and interpersonal skills to drive results in biomedical sales.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Acre LLC
01.2025 - Current
  • Company Overview: Upscale, Fine-Dining Restaurant
  • - Promoted to management after rapid advancement through server and bartender roles, reflecting strong leadership and consistent performance.
  • - Lead a team of 20+ staff members, overseeing scheduling, training, and performance to deliver top-tier guest experiences.
  • - Implement operational improvements that enhanced efficiency and reduced service errors by 90%.
  • - Mentor staff on upselling techniques and customer engagement, directly increasing revenue per guest.
  • - Collaborate with chefs and bartenders to develop and launch innovative menu items aligned with customer preferences.

Bartender

Acre LLC
01.2023 - Current
  • Company Overview: Upscale, Fine-Dining Restaurant
  • - Created and introduced signature cocktails, several of which were added to the official menu and became high-demand items, generating consistent sales revenue.
  • - Consistently ranked as a top sales performer, driving average check totals up by 15–20% through upselling premium beverages.
  • - Trained new bartenders on mixology, customer service, and upselling strategies, strengthening team performance.
  • - Delivered engaging presentations of new drink offerings to staff and customers, sharpening sales pitch and product demo skills.
  • - Cultivated relationships with regular clientele, contributing to repeat business and enhanced customer loyalty.

Server

Acre LLC
10.2022 - Current
  • Company Overview: Upscale, Fine-Dining Restaurant
  • - Provided professional, attentive service in a high-volume, fine-dining environment, managing up to 350+ covers per night.
  • - Anticipated guest needs and resolved issues swiftly, earning recognition from management and positive customer reviews.
  • - Partnered with front- and back-of-house teams to ensure seamless service delivery and uphold Acre’s reputation as Auburn’s premier restaurant.
  • - Regularly recommended wine and dish pairings, boosting check averages and enhancing guest satisfaction.

Education

Bachelor of Science - Information Systems Management

Auburn University
Auburn, AL
12.2026

Skills

  • Certifications: Microsoft Excel (Advanced), C, C#, Python, GoLang, R, SQL, Salesforce (Apex)
  • Technology & Sales Tools: Microsoft Office Suite, CRM systems (Salesforce/HubSpot familiarity), Data Analysis, Toast (POS) Services
  • Core Skills: Adaptable and Resourceful, able to make effective decisions in fast-paced environments, Customer Oriented, Conflict Resolver, Clear Communicator, Honed marketing skills, Organization and time management, Relationship building

Accomplishments

  • Documented and resolved multiple issues which led to customer satisfaction.
  • Supervised team of 45 staff members.
  • Collaborated with team of 3 in the development of several successful cocktail menu changes.
  • Used Microsoft Excel to develop inventory/cash flow oversight spreadsheets.
  • Oversaw 20+ employees in a bar bringing in $10,000+ in monthly revenue.
  • Saved company $1,000+ per month in inventory costs by finding new alcohol vendors.

Certification

  • Certified Bourbon Professional Sommelier, The Council of Whiskey Masters - December 2025
  • Certified Wine Sommelier, The Court of Master Sommeliers - TBD
  • Microsoft Excel Training - May 2024

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Manager

Acre LLC
01.2025 - Current

Bartender

Acre LLC
01.2023 - Current

Server

Acre LLC
10.2022 - Current

Bachelor of Science - Information Systems Management

Auburn University

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