Summary
Overview
Work History
Education
Skills
Timeline
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Hunter Brooks

Newark

Summary

Dynamic Retail Sales Associate with a proven track record at Mattress Firm, excelling in customer engagement and problem-solving. Recognized for enhancing store performance through effective teamwork and visually appealing displays. Skilled in processing transactions and training new associates, consistently delivering exceptional service and ensuring customer satisfaction.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Morris Home Furniture
Columbus, OH
03.2025 - 06.2026

• Collaborated with my team to reach sales target goals and improve store performance.

• Maintained visual appearances with store displays to help customers visualize what it could be in their home.

• Assisted customers in any way to help customers find the perfect match for their home.

• Used tablets to fill in customer’s information and any furnishings they need for their home throughout the store.

Retail Sales Associate

Mattress Firm
Oxford, AL
07.2020 - 03.2025
  • Awarded Million dollar writer award for three years running.
  • Guided customers to their right mattresses using a serious of questions to provide the best solutions to the customers problems.
  • Assisted customers in selecting furniture to meet their needs and preferences.
  • Maintained knowledge of product features and benefits to enhance customer experience.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Collaborated with team members to create visually appealing merchandise displays.
  • Trained new associates on store procedures and customer service standards.
  • Conducted inventory checks to ensure stock availability and accuracy.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Lincoln High Scho
Lincoln, AL
05.2019

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Customer engagement
  • Reliability and punctuality

Timeline

Retail Sales Associate

Morris Home Furniture
03.2025 - 06.2026

Retail Sales Associate

Mattress Firm
07.2020 - 03.2025

High School Diploma -

Lincoln High Scho