Hunter Burney
Tampa,FL
Summary
Motivated and detail-oriented professional with a strong passion for business and a commitment to continuous learning. Seeking an opportunity to contribute to a dynamic organization that fosters growth and development while leveraging my skills in Business. Eager to apply knowledge to real-world challenges and collaborate with a team to drive innovation, efficiency, and success. Dedicated to building a long-term career and expanding expertise in the ever-evolving field of business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Self Employed
HookedWithHunter
06.2022 - Current
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained working relationships.
- Demonstrated a high level of initiative and creativity
General Manager
Paninis Bar and Grill
01.2023 - 01.2024
- Managed budget implementations, employee reviews, training, schedules, and payroll
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Tracked employee attendance and punctuality, addressing repeat problems quickly.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Recruited, hired, and trained personnel
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers
- Interacted well with customers to build connections and nurture relationships.
Server
Paninis Bar and Grill
01.2022 - 01.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collected payment for food and drinks served
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Host
Paninis Bar and Grill
01.2019 - 01.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Input orders accurately into POS terminal
- Completed daily side work and opening and closing duties without fail.
- Provided patrons with estimated waiting times during peak service hours.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Team Member
Arbys
05.2017 - 01.2019
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Small Business Co-Owner
Two Hunks and a Hose
05.2017 - 01.2019
- Consulted with customers to assess needs and propose optimal solutions.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Associate of Science - Business Management
University of South Florida
Tampa, FL06-2026
Associate of Arts - Business
Hillsborough Community College
Tampa, FL07-2024
Skills
- Calm under pressure
- Customer service
- Analytical thinking
- Networking
- Public speaking
- Sales
- Advertising and marketing
- Top talent recruiting and hiring
- Training and coaching
- Performance analysis
- Relationship building
- Team leadership
Certification
- Adobe Photoshop Certification
- Adobe Premier Pro Certification
Timeline
General Manager
Paninis Bar and Grill
01.2023 - 01.2024
Self Employed
HookedWithHunter
06.2022 - Current
Server
Paninis Bar and Grill
01.2022 - 01.2023
Host
Paninis Bar and Grill
01.2019 - 01.2022
Team Member
Arbys
05.2017 - 01.2019
Small Business Co-Owner
Two Hunks and a Hose
05.2017 - 01.2019
Associate of Science - Business Management
University of South Florida
Associate of Arts - Business
Hillsborough Community College
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