Hunter Cook
Ringgold,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Universal Banker
TRUIST
Lookout Mountain, TN
03.2024 - 03.2025
- Completed routine transfers, deposits and bill payments.
- Modified, opened and closed customer accounts.
- Attended weekly meetings with branch managers to discuss goals related to sales targets.
- Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
- Advised customers on bank products, services and financial planning options.
- Balanced currency, coin and checks in cash drawers at ends of shifts and calculated daily transactions using computers or calculators.
- Utilized banking software to update client accounts and process transactions efficiently.
- Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
- Assisted clients in setting up online banking services, enhancing accessibility and convenience.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Resolved problems or discrepancies concerning customers' accounts.
- Answered telephone inquiries regarding account balances, fees or general information.
- Transmitted orders to supply cash to meet daily needs.
Salon Manager
SmartStyle
Fort Oglethorpe, GA
10.2022 - 10.2024
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Oversaw inventory control for retail products and supplies.
- Monitored employee performance to ensure quality services were delivered consistently.
- Ensured compliance with state regulations regarding cosmetology practices.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
- Conducted interviews with prospective employees prior to hiring decisions being made.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
- Scheduled employees and oversaw customer appointment calendar.
Assistant Salon Manager
Great Clips
Hixson, TN
09.2014 - 12.2018
- Assisted in managing daily operations of the salon including staffing, customer service, and inventory control.
- Developed and maintained positive relationships with clients to ensure repeat business.
- Provided professional advice on hair care products and treatments based on individual needs.
- Monitored stock levels of retail products and placed orders when necessary.
Front Line Cashier
Wendys
Chattanooga, TN
11.2012 - 10.2014
- Greeted customers and answered questions in a courteous manner.
- Processed customer payments using cash, credit cards, and other payment methods.
- Operated cash registers to process sales transactions accurately.
- Performed opening and closing duties such as counting money in the register drawer.
- Provided excellent customer service by listening to customer inquiries and responding appropriately.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness of checkout area throughout shift.
- Assisted colleagues with their tasks as needed during busy periods.
Education
Master Cosmetologist -
Regency Beauty Institute
Chattanooga, TN07.2014
High School Diploma -
Ringgold High School
Ringgold, GA05.2013
Skills
- Cleanliness and Sanitation
- Customer service
- Hospitality Environment
- Stock Maintenance
- Scheduling
- Inventory Controls
- Fast Learning
- Client Satisfaction
- Document notarization
- Transaction processing
- Relationship building
- Problem resolution
- Deposit processing
- Loan processing
- Check processing
- Opening accounts
- Account closings
- Account updating
- Educating clients
Education and Training
other,other
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Notary Public - [State] Secretary of State or other designated state authority.
Timeline
Universal Banker
TRUIST
03.2024 - 03.2025
Salon Manager
SmartStyle
10.2022 - 10.2024
Assistant Salon Manager
Great Clips
09.2014 - 12.2018
Front Line Cashier
Wendys
11.2012 - 10.2014
Master Cosmetologist -
Regency Beauty Institute
High School Diploma -
Ringgold High School
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