Hunter Garrison
Nights Manager - ABM Industries
Kenosha,WI
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
11
11
years of professional experience
Work History
Nights Manager
ABM Industries
02.2021 - Current
- Created nightly shift task lists to assign duties to each employee.
- Supervised personnel in upholding staff, customer and building cleanliness and safety.
- Increased revenue by upselling tag work upgrades and additional services during check-in procedures.
- Conducted end-of-shift reviews to identify opportunities for improvement in nightly operations moving forward.
- Resolved client complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Shift Supervisor
Starbucks
11.2015 - 02.2021
- Completed store opening and closing procedures and balanced tills.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Troubleshot equipment to reduce service calls and downtime.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Cultivated professional working relationships with peers and supervisors.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Equine Caretaker
Keeneland
01.2013 - 10.2016
- Managed inventory of supplies such as feed, bedding materials, and grooming tools; ensuring timely re-ordering when needed.
- Developed positive relationships with clients by addressing concerns promptly, leading to increased client retention rates over time.
- Collaborated with trainers and owners to develop individualized feeding plans tailored to the needs of each horse.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Educated visitors and staff on proper animal care and handling.
- Improved communication within the team by organizing weekly meetings to discuss updates on horse care, training progress, and upcoming events.
- Implemented effective biosecurity measures within the facility that minimized the risk of disease transmission among horses .
Party Manager
Skyzone
01.2014 - 07.2015
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed detailed event reports, documenting all aspects of each event.
- Performed event coordination for larger parties and gatherings.
- Mentored junior staff members, promoting teamwork and enhancing overall performance.
- Implemented protocols and procedures to effectively manage planning process.
- Analyzed event costs to identify areas of improvement and cost savings.
- Organized large-scale corporate events seamlessly through meticulous planning and effective task delegation among team members.
- Developed strong relationships with clients, fostering trust and loyalty for repeat business opportunities.
Education
High School Diploma -
Tates Creek High School
Lexington, KY 05.2001 -
Skills
- Technical aptitude
- Scheduling and Coordinating
- Business Development
- Emergency response readiness
- Team Building Capabilities
- Task Delegation
- Idea Development and Brainstorming
- Staff Management
- Staff Development
- Payroll Management
- Business Administration
- Policy Enforcement
- Shift Scheduling
- Onboarding and Orientation
- Documentation And Reporting
- Strategic Planning
Timeline
Nights Manager
ABM Industries
02.2021 - Current
Shift Supervisor
Starbucks
11.2015 - 02.2021
Party Manager
Skyzone
01.2014 - 07.2015
Equine Caretaker
Keeneland
01.2013 - 10.2016
High School Diploma -
Tates Creek High School
05.2001 -
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