Detail-oriented professional with strong skills in operational effectiveness and safety compliance. Experienced in employee training and development, committed to optimizing production efficiency and enhancing customer service.
Overview
16
16
years of professional experience
Work History
Operations OPL
Michelin Tire
Dothan, Alabama
01.2026 - Current
Adjusted machine settings to maximize production efficiency and reduce downtime.
Maintained daily production records to support operational transparency.
Conducted safety audits and inspections to uphold workplace safety standards.
Trained employees on safety protocols to improve compliance.
Agency Director
Globe Life Liberty National Division
Dothan, Alabama
12.2022 - 12.2025
Directed agency operations and ensured compliance with company policies.
Established relationships with clients to promote customer satisfaction and retention.
Taught and trained new sales personnel on customer service and sales techniques.
Researched potential customers to identify leads for sales opportunities. and generated sales.
Area Supervisor
Sonic DriveIn
Dothan , AL
08.2010 - 11.2022
Supervised daily operations to ensure smooth workflow and high levels of customer satisfaction.
Reviewed monthly P&L statements and implemented corrective actions to address discrepancies and improve financial accuracy.
Ensured compliance with food safety regulations and standards during operations.
Trained new employees on company policies and service standards, enhancing team readiness and customer service quality.