Hunter Heinisch
Cary,IL
Summary
Dynamic project management intern with experience at J.T. Magen, skilled in project planning and customer service. Proven ability to enhance efficiency through effective scheduling and conflict resolution.
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
6
6
years of professional experience
Work History
Project Management Intern
J.T. Magen
05.2024 - Current
- Coordinated project timelines and deliverables, ensuring alignment with team objectives.
- Assisted in developing project plans and tracking milestones using project management software.
- Utilized Primavera P6, Microsoft Project, and Smartsheet to create and maintain comprehensive project documentation.
- Worked with senior project managers to assist with day-to-day functions.
Guest Services Coordinator
Sunburst Bay Aquatic Center
05.2022 - 08.2023
- Coordinated guest inquiries and resolved issues to enhance customer satisfaction.
- Managed booking systems to streamline reservations and improve efficiency.
- Trained new staff on customer service protocols and operational procedures.
Customer Service Associate
Play It Again Sports Crystal Lake
09.2021 - 05.2022
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer interactions through phone, email, and chat platforms.
- Supported team in maintaining accurate records within CRM systems.
- Collaborated with colleagues to enhance service delivery processes.
Server
Lake Barrington Woods Retirement Facility
08.2019 - 08.2021
- Engaged with residents to provide excellent service and address inquiries effectively.
- Adapted quickly to busy environments while maintaining high service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Science - Business Administration And Management
Illinois State University
Normal, IL12-2025
No Degree - Business Administration And Management
McHenry County College
Crystal Lake, ILSkills
- Microsoft office
- Project planning
- Scheduling and coordination
- Project management
- Conflict resolution
- Key performance indicators
- Team leadership
- Customer relationship management
- Customer service
- Problem-solving abilities
Timeline
Project Management Intern
J.T. Magen
05.2024 - Current
Guest Services Coordinator
Sunburst Bay Aquatic Center
05.2022 - 08.2023
Customer Service Associate
Play It Again Sports Crystal Lake
09.2021 - 05.2022
Server
Lake Barrington Woods Retirement Facility
08.2019 - 08.2021
Bachelor of Science - Business Administration And Management
Illinois State University
No Degree - Business Administration And Management
McHenry County College
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