Hunter Johnson
Rancho Cucamonga,CA
Summary
Dynamic professional with extensive experience as a Ramp Agent at Prime Flight Aviation, excelling in baggage handling and aircraft marshalling. Proven problem-solver, enhancing operational efficiency and safety. Recognized for training staff and optimizing workflows, contributing to timely aircraft departures and improved customer satisfaction. Strong commitment to teamwork and service excellence.
Overview
12
12
years of professional experience
Work History
Ramp Agent
Prime Flight Aviation
02.2025 - Current
- Loaded and unloaded cargo to ensure timely aircraft departures.
- Operated ground support equipment for efficient baggage handling.
- Conducted safety checks on equipment to maintain operational compliance.
- Collaborated with team members to optimize ramp operations and workflow.
- Assisted in directing aircraft movements on the tarmac for safety and efficiency.
- Guided aircraft into and out of parking positions using hand signals.
Associate
Walmart
01.2024 - 08.2024
- Managed inventory control processes to ensure product availability and accuracy.
- Trained and mentored junior associates on customer service best practices.
- Analyzed sales data to identify trends and optimize merchandising strategies.
- Developed promotional displays that enhanced product visibility and drove sales.
Assistant Manager
Maverick
10.2021 - 10.2023
- Coordinated scheduling and staffing to meet operational needs and improve efficiency.
- Monitored customer feedback to identify areas for service improvement and implement solutions.
- Collaborated with upper management on strategic initiatives to enhance overall business performance.
- Mentored junior staff, fostering professional growth and encouraging a collaborative work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Cashier
Smiths Food And Drug
02.2019 - 10.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experiences.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Assisted in training new cashiers on operational procedures and best practices.
Assistant Manager
AmPm
07.2014 - 11.2019
- Led team in daily operations, ensuring compliance with company policies and procedures.
- Developed training programs to enhance staff performance and customer service skills.
- Implemented inventory management systems, improving stock accuracy and reducing waste.
- Analyzed sales data to optimize product placement and increase store profitability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Chaffey Adult School
Ontario, CA03-2019
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Customer service
- Marshaling aircraft
- Ramp security
- Freight handling
- Cargo handling
- Ramp generator operation
Languages
English
Full Professional
Timeline
Ramp Agent
Prime Flight Aviation
02.2025 - Current
Associate
Walmart
01.2024 - 08.2024
Assistant Manager
Maverick
10.2021 - 10.2023
Cashier
Smiths Food And Drug
02.2019 - 10.2021
Assistant Manager
AmPm
07.2014 - 11.2019
High School Diploma -
Chaffey Adult School