Summary
Overview
Work History
Education
Skills
Timeline
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Hunter Linville

Lake Havasu City,AZ

Summary

Accomplished Custom Framing Manager at Hobby Lobby, adept in leading teams to deliver customer-centric solutions and maintain high-quality standards. Recognized for effective communication and strong organizational skills, with a proven track record of resolving complex issues and enhancing customer satisfaction.

Overview

8
8
years of professional experience

Work History

Custom Framing Manager

Hobby Lobby
Lake Havasu City, AZ
09.2020 - Current
  • Manages a small team of framers to ensure the quality and efficacy of all custom frame orders.
  • Reviews all orders to ensure the finished product matches the customer's vision.
  • Upkeeps the department's inventory on a weekly basis.
  • Resolves order-related issues to guarantee customer satisfaction.
  • Assists various departments as needed.
  • Experienced in bookkeeping.

Customer Service Representative

Ashley Furniture Homestore
Reno, NV
08.2019 - 03.2020
  • Answered all phone calls in a timely manner.
  • Assisted customers with all delivery issues.
  • Properly verified, filed, and organized all sales orders placed throughout the day.
  • Placed orders for even exchanges.
  • Set up and scheduled technician cases for damaged items.
  • Responded to emails regarding all customer issues.
  • Provided manager overrides for sales reps.
  • Determined proper compensation, and created refund requests.
  • Awarded 'Mr.' Consistent during our yearly review for the ability to calm escalated situations.

Lead Barista

The Coffee Bean and Tea Leaf
Las Vegas, NV
07.2017 - 07.2019
  • Maintained exceptional customer service and quality standards during store manager's absence.
  • Maintained an amiable rapport with customers and colleagues.
  • Managed and maintained office safe deposits.
  • Reduced store labor costs through strategic shift planning.
  • Calculated total product waste to minimize loss of profit.

Education

Standard Diploma -

Sierra Vista High School
LAS VEGAS, NV
01.2018

Skills

  • Effectively Manages High-Stress Situations
  • Effective Communication Skills
  • Detail-Oriented Analysis
  • Team Leadership Techniques
  • Positive Attitude
  • Proactive Mindset
  • Proficient in word processors
  • Proficient in digital spreadsheets
  • Strong Organizational Skills
  • Task delegation

Timeline

Custom Framing Manager

Hobby Lobby
09.2020 - Current

Customer Service Representative

Ashley Furniture Homestore
08.2019 - 03.2020

Lead Barista

The Coffee Bean and Tea Leaf
07.2017 - 07.2019

Standard Diploma -

Sierra Vista High School
Hunter Linville