Hunter Massie
Fort Worth,TX
Summary
Dedicated professional with strong skills in team management, inventory oversight, and customer service. Proven ability to enhance operational efficiency and foster collaborative environments for improved productivity.
Overview
12
12
years of professional experience
Work History
Meat Cutter
Terry Black's Barbecue
Fort Worth, Texas
10.2024 - Current
- Cut and portion various meats to meet customer specifications.
- Maintain cleanliness and organization of meat preparation area.
- Provide excellent customer service during meat sales interactions.
- Train new staff on proper cutting techniques and safety protocols.
- Collaborate with team members to ensure efficient workflow in department.
- Adhere to health regulations and safety standards consistently.
Warehouse Manager
F.L. Crane and sons
Memphis, TN
10.2023 - 10.2024
- Managed daily warehouse operations to ensure efficient workflow and inventory management.
- Supervised team members, providing guidance and support for task completion.
- Maintained inventory accuracy through regular audits and system updates.
- Monitored equipment performance, scheduling maintenance to prevent downtime.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Established and maintained good relations with customers, vendors, and transport companies.
Inventory Specialist
Fenix Parts
Haltom City, TX
11.2021 - 10.2023
- Participated in physical inventory counts to keep information accurate and current.
- Performed scheduled inventory counts and supply audits.
- Performed inventory cycle counting and identified discrepancies.
- Entered information into system to update status reports.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Coordinated receipt of incoming materials and verified accuracy of items received.
- Inspected incoming materials for damage.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Service Manager
Chipotle
Fort Worth, TX
10.2018 - 11.2021
- Hired, trained, developed and monitored performance of service department staff.
- Defined department objectives and monitored performance.
- Enforced adherence to customer service standards to foster satisfaction and retention.
- Reviewed inventory levels and ordered supplies to keep product in stock.
- Maintained extremely low employee turnover through motivating leadership and employee support.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Praised employees for great work efforts and continuously delivered positive reinforcement and constructive criticism.
Customer Service Representative
The Good Contractors List
Mansfield, TX
10.2016 - 10.2018
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Cashier
Which Wich
Mansfield, TX
01.2014 - 09.2016
- Upheld high standards of productivity and quality in all areas of operations.
- Assisted with purchases, locating items and signing up for rewards programs.
Education
High School Diploma -
Mansfield Lake Ridge High School
Mansfield, TX06.2015
Information Tech
Southern New Hampshire University
Hooksett, NHSkills
- Coaching and mentorship
- Team building
- Staff management
- Task delegation
- Customer service
- Invoice generation
- Team management
- Inventory management
- Supervision
- Technical Troubleshooting
- Documentation Development
- Microsoft Windows and Office
- Customer Service
- Hardware and Software Repair
- Attention to Detail
- Computer Configurations
- Hardware Configuration
- Software Installation
- System Upgrades
Timeline
Meat Cutter
Terry Black's Barbecue
10.2024 - Current
Warehouse Manager
F.L. Crane and sons
10.2023 - 10.2024
Inventory Specialist
Fenix Parts
11.2021 - 10.2023
Service Manager
Chipotle
10.2018 - 11.2021
Customer Service Representative
The Good Contractors List
10.2016 - 10.2018
Cashier
Which Wich
01.2014 - 09.2016
High School Diploma -
Mansfield Lake Ridge High School
Information Tech
Southern New Hampshire University