Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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HUNTER MERRILL

SPRING

Summary

Dynamic team leader with proven success at Panera Bread, enhancing operational efficiency through data management and training programs. Skilled in customer service excellence and process improvement, I foster collaboration and accountability, significantly boosting team performance and customer satisfaction. Adept at optimizing resources and scheduling for maximum impact.

Overview

9
9
years of professional experience

Work History

Cashier/Cook

Bojangles' Famous Chicken 'n Biscuits
Tomball
08.2025 - Current
  • Operated cash register and processed transactions efficiently.
  • Maintained accurate cash drawer and balanced daily receipts.
  • Prepared diverse menu items in a fast-paced kitchen environment.

TEAM MANAGER

Panera Bread
Tomball
05.2023 - 03.2025
  • Organized spreadsheets to enhance data access, boosting team efficiency within two months.
  • Implemented training programs that increased engagement and reduced errors significantly.
  • Streamlined merchandise reception to improve collaboration and reduce errors.
  • Optimized scheduling for better staff coverage and improved resource allocation.
  • Fostered team collaboration and accountability, enhancing customer satisfaction and retention.
  • Supervised and trained new hires, reducing onboarding time by 30% in three months.
  • Analyzed customer feedback to identify service gaps, implementing strategies that enhanced dining experience.
  • Collaborated with team to achieve a more organized store environment, improving overall efficiency.

SHIFT LEADER

McDonald's
Spring
05.2022 - 03.2023
  • Supervised team members during peak service hours to enhance operational efficiency.
  • Managed inventory levels and coordinated stock replenishment for kitchen supplies.
  • Trained new employees on food safety standards and customer service protocols.
  • Monitored food preparation and presentation to uphold quality standards.

CASHIER/CUSTOMER SERVICE/SALES ASSOCIATE

Rite Aid
Lake Arrowhead
06.2017 - 03.2022
  • Processed customer transactions efficiently at the point of sale.
  • Maintained accurate cash drawer and handled discrepancies promptly.
  • Assisted customers with product inquiries and provided recommendations.
  • Stocked shelves and organized merchandise for optimal presentation.

CASHIER/CUSTOMER SERVICE

Snow Valley Mountain Resort
Running Springs
12.2017 - 03.2018
  • Processed customer transactions efficiently at Snow Valley Mountain Resort.
  • Maintained accurate cash register and handled all payment types.
  • Assisted guests with inquiries about resort services and amenities.
  • Collaborated with team members to ensure smooth operations during peak hours.

Education

HIGH SCHOOL DIPLOMA -

Rim of the World High School
CA, US

Skills

  • Team management and leadership
  • Training and development
  • Customer service excellence
  • Operations and resource management
  • Data analysis and management
  • Scheduling and supply management
  • Process improvement strategies

Accomplishments

  • Organized spreadsheets to enhance data access, boosting team efficiency within 2 months.
  • Implemented training programs, increasing engagement and reducing errors significantly.
  • Streamlined merchandise reception, improving collaboration and reducing errors.
  • Optimized scheduling for better staff coverage, enhancing resource allocation.
  • Fostered team collaboration and accountability, improving customer satisfaction and retention.
  • Supervised and trained new hires, cutting onboarding time by 30% in 3 months.
  • Streamlined shift operations by optimizing staff schedules, leading to improved service efficiency and noticeable gains in customer satisfaction.
  • Analyzed customer feedback to identify service gaps, implementing targeted strategies that enhanced the dining experience and boosted repeat patronage.
  • Enhanced supply management, boosting store organization and customer satisfaction.
  • Collaborated with team, achieving a more organized store environment.
  • Streamlined processes, leading to improved customer experiences.
  • Worked with colleagues to optimize supply management, enhancing store efficiency.
  • Contributed to store organization, resulting in increased customer satisfaction.
  • Trained night managers, boosting team resilience and collaboration.
  • Recognized for enhancing store operations and customer service.
  • Improved customer satisfaction through efficient cashier duties.

Timeline

Cashier/Cook

Bojangles' Famous Chicken 'n Biscuits
08.2025 - Current

TEAM MANAGER

Panera Bread
05.2023 - 03.2025

SHIFT LEADER

McDonald's
05.2022 - 03.2023

CASHIER/CUSTOMER SERVICE

Snow Valley Mountain Resort
12.2017 - 03.2018

CASHIER/CUSTOMER SERVICE/SALES ASSOCIATE

Rite Aid
06.2017 - 03.2022

HIGH SCHOOL DIPLOMA -

Rim of the World High School
HUNTER MERRILL