Stella Spight
Sayle Oil Company
New Albany,MS
25
years of professional experience
Dynamic leader with over 15 years of experience in operations management and team supervision. Proven ability to implement process improvements and train staff, ensuring high-quality service and efficient workflows across diverse environments.
Work History
Cashier/Cook
5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Prepared and served food items in compliance with health regulations.
- Trained new staff on cash handling procedures and food preparation techniques.
- Assisted in inventory management, ensuring stock levels met operational needs.
Cashier
2 Months- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling and reconciliation at end of shifts.
- Maintained organized checkout area, enhancing operational workflow and customer experience.
Janitorial
9 Months- Maintained a clean, organized environment through diligent oversight of janitorial staff and adherence to strict sanitation protocols.
- Maintained a clean, well-functioning building by supervising janitorial staff and overseeing regular cleaning schedules.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Assisted in recruitment efforts to attract top talent in the janitorial field and ensure adequate staffing levels were maintained.
Manager
6 Years 4 Months- Trained and mentored staff, enhancing team performance and service quality.
- Implemented process improvements, increasing efficiency in food preparation and customer service workflows.
- Managed inventory control systems, optimizing stock levels to reduce waste and ensure product availability.
- Oversaw daily operations, ensuring adherence to company standards and protocols.
- Analyzed sales data to identify trends and adjust operational strategies accordingly for maximum profitability.
Manager
7 Years 8 Months- Supervised daily operations to ensure efficient workflow and high-quality service standards.
- Trained and mentored team members on operational best practices and customer service excellence.
- Implemented new procedures that enhanced speed of service and improved overall customer satisfaction.
- Analyzed sales data to identify trends, optimizing staffing levels for peak business hours.
Education
Bachelor of Arts - Multi-Disciplinary Studies
- Dean's List [Fall 2023]
- Honor Roll [Spring 2022]
Associate of Arts - General Studies
- Honor Roll [May 2015]
- Dean's List [May 2015]
Associate of Arts - General Studies
High School Diploma
Skills
Staff coordination
Inventory control
Problem solving
Customer service
Team leadership
Multitasking
Problem solving abilities
Work under pressure
Effective communication
Problem solving
Collaboration
Team management
Quick decision-making
Food safety practices
Organizational skills
Client relationship management
Collaboration
Work prioritization
Interpersonal communication
Data analysis
Customer resolution
Performance targets
Customer engagement
Analytical thinking
Team oversight
Goal setting
Health compliance
Problem solving aptitude
Quality control
ServSafe
Vendor management
Timeline
Cashier/Cook
Sayle Oil Company
09.2019 - 02.2020Read More
Cashier
Hudson Management Corporation
09.2019 - 11.2019Read More
Janitorial
Service Master Commercial Services
03.2018 - 12.2018Read More
Manager
NPC International, Pizza Hut
01.2003 - 05.2009Read More
Manager
Hudson Management Corporation- McDonald's
04.1995 - 12.2002Read More
University of Ole Miss
Bachelor of Arts from Multi-Disciplinary Studies
Read More
Northwest Community College
Associate of Arts from General Studies
Read More
Northeast Community College
Associate of Arts from General Studies
Read More
W.P. Daniel High School
High School Diploma
Read More