Hunter Pannell
Senior Account Manager
Frisco,TX
Summary
Accomplished Senior Account Manager with a proven track record at Konica Minolta Business Solutions US, adept in customer relations and sales expertise. Spearheaded revenue growth through strategic upselling, excelling in client relationship building and territory management. Demonstrated exceptional partnership development, enhancing client satisfaction and retention. Skilled in digital marketing and systems software, consistently exceeding sales targets.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Senior Account Manager
Konica Minolta Business Solutions US
01.2023 - Current
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Delivered sales presentations and pitches to clients, upper management, and junior sales associates for demonstration.
- Sold new products and services, and developed new accounts to maximize revenue potential.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Account Manager
SetSchedule
01.2022 - 01.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Business Account Manager
T-Mobile
04.2016 - 01.2022
- Implemented organizational change initiatives that resulted in higher employee engagement levels.
- Managed a territory encompassing multiple states/regions while consistently meeting or exceeding sales targets.
- Streamlined internal processes to enhance overall efficiency and productivity within the team.
- Increased client satisfaction by effectively addressing and resolving account-related issues.
- Generated leads through targeted outreach efforts, expanding the company''s client base organically.
- Delivered tailored presentations to prospective clients, showcasing products and services that addressed their unique needs.
Education
No Degree - Theater Arts
Brookhaven College
Dallas, TX 05.2001 -
High School Diploma -
W.T White
Dallas, TX 08.2003 - 04.2007
Skills
Customer Relations
Digital Marketing
Sales expertise
Revenue Generation
Partnership Development
Systems and software expertise
Business Development
Territory Management
Trend forecasting
Relationship building and management
Client Relationship Building
Revenue Growth
Timeline
Senior Account Manager
Konica Minolta Business Solutions US
01.2023 - Current
Account Manager
SetSchedule
01.2022 - 01.2023
Business Account Manager
T-Mobile
04.2016 - 01.2022
High School Diploma -
W.T White
08.2003 - 04.2007
No Degree - Theater Arts
Brookhaven College
05.2001 -
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