Hunter Patterson
Mansfield,OH
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
5
5
years of professional experience
Work History
Customer Experience Banker
Huntington National Bank
01.2023 - Current
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
- Streamlined operations, implementing efficient processes to improve overall productivity and performance.
Customer Service Representative
Mechanics Bank
09.2021 - 07.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Crew Member
McDonald's
08.2019 - 08.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by promoting special offers.
Wait Staff Member
Charleston Civic Center
06.2019 - 08.2021
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Education
Bachelor of Arts -
Southern New Hampshire University
Hooksett, NH05.2025
Associate of Arts -
North Central State College
Mansfield, OH05.2023
High School Diploma -
Riverside High School
Belle, WV05.2021
Skills
- Prospect Calling
- New Account Setup
- Product Promotion
- Teller Support
- Products and Services Knowledge
- Consumer Banking
- Regulatory Compliance
- Financial Institution Regulations
- Customer Service
Timeline
Customer Experience Banker
Huntington National Bank
01.2023 - Current
Customer Service Representative
Mechanics Bank
09.2021 - 07.2022
Crew Member
McDonald's
08.2019 - 08.2021
Wait Staff Member
Charleston Civic Center
06.2019 - 08.2021
Bachelor of Arts -
Southern New Hampshire University
Associate of Arts -
North Central State College
High School Diploma -
Riverside High School
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