Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Hunter Pickens

Bigfork,MT

Summary

Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.

Overview

7
7
years of professional experience

Work History

Final Documents Clerk

Mann Mortgage, LLC
Kalispell, MT
09.2023 - Current
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Coordinated company records and resources to assist team members with special projects.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Processed and prepared business or government forms and expense reports.
  • Managed multiple projects simultaneously while meeting tight deadlines.
  • Identified issues and utilized interpersonal skills and diplomatic communication to defuse.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Trained staff members to perform work activities and use computer applications.

Route Driver

Culligan Water Conditioning Service
Kalispell, MT
11.2021 - 08.2023
  • Maintained detailed logs of daily route activities, including stops, pickups, and drop-offs.
  • Performed pre-trip inspections on assigned vehicle according to company policy.
  • Provided excellent customer service by addressing any issues or concerns promptly.
  • Regularly communicated with dispatch regarding route progress and changes as needed.
  • Affirmed product quality to ensure it met customer standards.
  • Responded quickly to emergency situations while on the road.
  • Stayed up-to-date with routes, traffic patterns, hazardous conditions.
  • Identified prospective customers by using business directories and following leads from existing clients.

Customer Service Representative

Dairy Queen Grill & Chill
Bigfork, MT
06.2017 - 07.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

High School Diploma -

Lincoln High School
Stockton, CA
05-2020

Skills

  • Spreadsheet development
  • Quality Control
  • Research
  • Information Security
  • Database entry
  • Proofreading
  • File Maintenance
  • Prioritization

Affiliations

Sits on multiple ministry boards at local church, Crossroads Christian Fellowship.

Currently learning A/V (Audio/Visual) technology.

Enjoys cooking, and learning how to cook.

References

References available upon request.

Timeline

Final Documents Clerk

Mann Mortgage, LLC
09.2023 - Current

Route Driver

Culligan Water Conditioning Service
11.2021 - 08.2023

Customer Service Representative

Dairy Queen Grill & Chill
06.2017 - 07.2019

High School Diploma -

Lincoln High School
Hunter Pickens