Hunter Rice
Tulsa,OK
Summary
Dedicated employee with a strong work ethic and skilled in customer relations. Extensive knowledge of parts and operations, Proven to be reliable and dependable in any situation. Always willing to learn, teachable in any given scenario, and takes initiative to learn on a daily basis.
Overview
7
7
years of professional experience
Work History
Parts Advisor
Warren CAT
03.2023 - Current
- I managed our Will Call parts counter ensuring customers were taken care of swiftly to get them back to work as efficiently as possible.
- In our shop parts position I developed strong and trustworthy relationships with technicians so they could have peace of mind knowing I would be able to get them their parts so they could resume progress on repairs.
- I worked on our front counter and currently am stationed in the call center, speaking directly to customers gaining knowledge on each machine that I would be dealing with on a daily basis, and seeking out parts to ensure a swift repair. I have developed personal and professional relationships with repeat and infrequent customers to give them peace of mind and a direct line of contact in any situation.
Pre Sale Delivery Driver
Cooper & Jill Inc.
06.2019 - 03.2023
- Demonstrated initiative to making the extra sale to boost revenue for the company.
- Built strong relationships and trust with customers ensuring a swift and timely delivery of all purchased products.
- Gained responsibility in managing numerous delivery routes and varying customers on each route.
- Ensured each customer was well taken care of, and communicated with on a week to week basis.
- Skilled at navigating difficult and critical situations when products were unavailable due to unforeseen circumstances.
Skills
- Communication Skills
- Knowledge in the Field
- Work Ethic
- Initiative
- Organizational Skills
- Reliability
- Problem Solving
- Teachable
Parts Jump Start Program Graduate
I graduated from a week long program to further my knowledge in my parts advisor role provided by the company.
Parts Wars Finalist
I placed first in our branch Parts Wars competition, and was selected to be one of fifteen finalist to showcase my skills and knowledge in a competitive setting.
4 The Customer Recognition
I was recognized by an anonymous customer for demonstrating customer excellence through the experience I provided in their attempt secure parts and information for a repair.
Timeline
Parts Advisor
Warren CAT
03.2023 - Current
Pre Sale Delivery Driver
Cooper & Jill Inc.
06.2019 - 03.2023