Hostess
Fudpucker's Beachside Bar & Grill
06.2016 - 05.2022
- Provide seamless restaurant operation
- Ensure exemplary guest experience
- Skilled in seating assignments/arrangements
- Reservation management
- Maintain a pristine dining environment
- Coordinate serving staff
- Assist in social media advertising activities
In House Promotion- Assistant Front of House Manager
- Trained teams to provide highest standards of customer service
- Orchestrated daily operations of front desk and service staff
- Delivered efficient service
- Instructed organizational standards
- Lead front of house to ensure consistent customer satisfaction
- Provided customers with high quality dining experience
- Assisted in social media advertising/operations
- Scheduling/Coordinating/Shift-Change/Overtime/Time-off
- Create Service floor plan
- Manage customer complaints/conflicts