Luis Gonzalez
Hoover,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Parts Advisor
Infiniti Of Birmingham
Hoover, AL
10.2020 - Current
- Maintained accurate records of all parts orders, returns, and exchanges.
- Managed inventory, ordered parts and recorded parts transactions through dealer management system software and trained other team members to use software proficiently.
- Collaborated with team members to develop strategies for increasing sales revenue.
- Assisted technicians in locating hard-to-find parts during repair jobs.
- Performed cycle counts of inventory items as needed.
- Reviewed body shop estimates, verified correctly identified parts and confirmed that pricing matched estimates supplied to customers.
Parts Lead
MHC Kenworth of Gainesville
Gainesville, GA
12.2022 - 12.2023
- Controlled daily parts program activities to improve sales and inventory management.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Generated weekly sales reports detailing product demand patterns.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Participated in meetings with management personnel to discuss strategies for improving operational efficiency.
Store Manager
AutoZone
Homewood, AL
12.2011 - 06.2022
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared monthly reports on sales figures, expenses, profits.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
High School Diploma -
Hoover High School
Hoover, AL05-2008
Some College (No Degree) - Business Administration And Management
Tennessee Temple University
Chattanooga, TNSkills
- Teamwork and Coordination
- Computer Skills
- Warehouse Operations
- Task Prioritization
- Problem-Solving Aptitude
- Quality Assurance Standards
- Self Motivation
- Spanish Fluency
- Goal Setting
- Relationship Building
Timeline
Parts Lead
MHC Kenworth of Gainesville
12.2022 - 12.2023
Parts Advisor
Infiniti Of Birmingham
10.2020 - Current
Store Manager
AutoZone
12.2011 - 06.2022
High School Diploma -
Hoover High School
Some College (No Degree) - Business Administration And Management
Tennessee Temple University