Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Hunter Ricks

Orem,UT

Summary

Aspiring project and technology management professional with strong IT support experience, eager to contribute problem-solving and communication skills to a fast-paced, tech-driven environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tech Support Specialist

Crumbl Corporate
Lindon, USA
01.2023 - Current
  • Provide technical support to franchise owners and area managers
  • Troubleshoot hardware and network issues, including iPads, cameras, printers
  • Manage user accounts, access levels, and permissions
  • Deliver fast, effective solutions to minimize business disruption

Server

Ruby River Steakhouse
Provo, USA
01.2018 - 01.2023
  • Delivered exceptional customer service in fast-paced environments; honed communication, multitasking, and interpersonal skills

Car Detailer

Team Detail
Orem, USA
06.2022 - 09.2022
  • Maintained high-quality standards and client satisfaction

Education

Bachelors - Technology Management, Minor in IT & IS

Utah Valley University
Orem, UT
08.2025

Skills

  • Project management software (ClickUp, Mondaycom, Microsoft Project)
  • IT Support (iPad, network, printer, camera troubleshooting)
  • Permissions and account management
  • Microsoft 365
  • Google Workspace
  • Basic Networking & Hardware Support
  • Time Management
  • Team Collaboration

Certification

  • Certificate of Proficiency Information Technology, Utah Valley University, 2023
  • TestOut IT Fundamentals Pro, TestOut, 2023

Accomplishments

  • Successfully completed multiple IT projects at Crumbl
  • Finished quarter as the top ranked support specialist
  • Will Graduate with High Honors come 08/2025

Timeline

Tech Support Specialist

Crumbl Corporate
01.2023 - Current

Car Detailer

Team Detail
06.2022 - 09.2022

Server

Ruby River Steakhouse
01.2018 - 01.2023

Bachelors - Technology Management, Minor in IT & IS

Utah Valley University

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