Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hunter Schaaf

Liberal,United States

Summary

I have been a Customer Service Representative the past 3 years. I have learned many things in this field of work, and have become very experienced with all sorts of situations. I am well-equipped to handle very upset members, as well as those who may just need a plethora of information. I have had the opportunity to work on the FEP Provider line, which has made me understand the FEP Member line in much greater detail. I am eager to expand my role in the customer service field of work.

Overview

3
3
years of professional experience

Work History

Customer Service representative

Clarity Solutions
02.2023 - Current
  • I take calls from members regarding their health insurance policy
  • I provide benefit information and give claim status on past claims
  • I work with members and ensure they feel valued, and appreciated

Corrections Officer

Bourbon County Sheriffs Office
Fort Scott, Kansas
10.2022 - 02.2023
  • I recieved phone calls regarding inmates
  • I handled paperwork for many different scenarios

Education

High School Diploma -

Uniontown High School
Uniontown
05.2021

Skills

  • Call resolution
  • Health insurance knowledge
  • Problem solving
  • Active listening

Timeline

Customer Service representative

Clarity Solutions
02.2023 - Current

Corrections Officer

Bourbon County Sheriffs Office
10.2022 - 02.2023

High School Diploma -

Uniontown High School

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Hunter Schaaf