Hunter Shykind
Savannah,GA
Summary
Dynamic leader with proven expertise in store operations and team motivation, honed at Paris Baguette and Starbucks. Excelled in enhancing customer service and streamlining operations, significantly improving team efficiency. Skilled in using point of sale systems and adept at fostering teamwork and collaboration. Demonstrates a strong ability to multitask and resolve conflicts, ensuring high levels of customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Team Lead
Paris Baguette
05.2023 - 08.2024
- Delegating tasks to retail staff to ensure operations are running smoothly.
- Counting the money in the cash registers during opening shifts and handling the cash deposit during closing shifts.
- Resolved customer complaints in a respectful manner to provide excellent service.
- Resolving conflicts between staff members.
- Unlocking doors during opening shifts and locking them during closing shifts.
- Restocking food following FIFO to ensure freshness.
- Putting the expiration date on food items and taking out expired food items at the end of the day.
- Barista responsibilities including making drinks, cleaning equipment, and restocking drink supplies.
- Washing dishes thoroughly.
- Cleaning responsibilities including sweeping, mopping, wiping down surfaces, and cleaning machinery.
Paid Intern
Colorado Youth Congress
09.2020 - 05.2023
- Planning meetings by outlining the topics that need to be addressed and making presentations if needed.
- Working on a variety of areas in social justice and contributing to the campaigns we ran.
- Making engaging social media content.
- Help run in-person events and fundraisers.
- Lead groups during organization retreats.
Barista
Starbucks
05.2022 - 03.2023
- Making quality drinks that follow company standard.
- Interacting with customers and ensuring a friendly environment.
- Taking orders from customers in store and in the drive-through.
- Handling cash register.
- Ensuring all supplies, dishes, floors, and tables are clean.
- Warming food.
- Resolving customer complaints in a friendly manner.
Education
Bachelor of Arts - Film And Television
Savannah College of Art And Design
Savannah, GA05-2028
Skills
- Leadership
- Store operations
- Merchandise Display
- Point of sale systems
- Teamwork and Collaboration
- Customer Service
- Reliable and Responsible
- Multitasking
- Barista responsibilities
- Handling food
Timeline
Retail Team Lead
Paris Baguette
05.2023 - 08.2024
Barista
Starbucks
05.2022 - 03.2023
Paid Intern
Colorado Youth Congress
09.2020 - 05.2023
Bachelor of Arts - Film And Television
Savannah College of Art And Design
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