Dynamic and results-oriented professional with extensive experience in food and beverage management, notably as Assistant Beer and Wine Manager at New Seasons Market. Excelled in inventory management and customer service, significantly enhancing department efficiency and customer satisfaction. Skilled in vendor negotiations and conflict resolution, demonstrating a proven ability to lead teams and improve operational outcomes.
-First and Foremost, Customer Service. Greeting every customer entering the department and helping them with inquiries about products with knowledge and customer preferences.
-Engaging staff with new products and knowledge of Beer and Wine and coordinating tasks such as stocking and display flipping.
-Worked with Store Operations to ensure all displays and departments were up to code for the daily operations.
-Worked with vendors and merchandisers to bring in new products and maintain the status quo of the aisle.
-Working fast and efficiently in a busy restaurant environment. Making sure quality is being upheld and pivoting tasks when new priorities come up.
-Prepping for the night shift and morning shift and stocking products properly.
-Help create night menu specials on the day to provide fun and exciting dishes in the business
-Work closely with FOH staff to coordinate orders and special instructions in a calm and professional manner