Summary
Overview
Work History
Education
Skills
Timeline
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Hunter Stamper

Summary

Accomplished Senior Technician with a proven track record at Uncle Sam's Rv LLC, adept in electrical and plumbing system enhancements and customer support. Excelled in troubleshooting, mentoring junior staff, and improving equipment efficiency. Demonstrated exceptional ability to manage high-stress situations and enhance customer loyalty through effective communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Senior Technician

Uncle Sam's Rv LLC
08.2021 - Current
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.

Customer Service Representative

Grainger Industrial Supply
02.2019 - 06.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and deescalated major issues.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Field Artillery Cannon Crewmember

United States Army
09.2014 - 12.2018
  • Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
  • Facilitated timely decision-making by providing accurate information on enemy positions, distances, and terrain features.
  • Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
  • Managed receipt, storage and issue of ammunition equipment and processes.
  • Safeguarded classified information by strictly adhering to security protocols, ensuring operational integrity and preventing unauthorized access or disclosure.

Education

High School Diploma -

Grand Prairie High School
Grand Prairie, TX
07.2014

Skills

  • Customer Support
  • Troubleshooting skills
  • Electrical Systems
  • Plumbing Systems
  • System installations

Timeline

Senior Technician

Uncle Sam's Rv LLC
08.2021 - Current

Customer Service Representative

Grainger Industrial Supply
02.2019 - 06.2021

Field Artillery Cannon Crewmember

United States Army
09.2014 - 12.2018

High School Diploma -

Grand Prairie High School

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Hunter Stamper