Hunter Sullivan
Snohomish
Summary
I am a dedicated law enforcement professional with a background in Kinesiology and Criminal Justice from Oregon State University, currently serving as a police officer. I bring a diverse professional background that spans law enforcement, customer service leadership, and operational management. My previous roles include serving as a supervisor at PRO Club, where I developed key leadership and interpersonal skills. I also managed high-profile commercial accounts—such as SpaceX—within Lowe's PRO Department, and played a pivotal role in launching and overseeing the Curbside Department at Home Depot, streamlining service delivery, and enhancing the customer experience.
My core strengths include team collaboration, investigations, crisis management, and sales operations. With a foundation in exercise science, I approach public safety through a lens of wellness, proactive community engagement, and leading with purpose, integrity, and results. I’m passionate about service, committed to building trust, and driven to make a meaningful impact both within my team and throughout the community.
Overview
5
5
years of professional experience
Work History
POLICE OFFICER
CITY OF BOTHELL
12.2022 - Current
- Perform conscientiously, proficiently, and independently any and all patrol assignments and duties of a regular patrol officer (or special assignments when so assigned).
- Responsible for recognizing the importance placed on law enforcement activities by the public, and for tactful and courteous treatment of all citizens.
- Ability to act without direct supervision, and to exercise independent judgment and discretion in meeting emergencies.
- Perform patrol and criminal investigation assignments in accordance with departmental policies, rules, standard operating practices, and established precedents.
- Enforced laws and regulations to maintain public safety and order.
- Developed positive relationships with members of the community through outreach programs.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
CUSTOMER SERVICE SPECIALIST
PRO CLUB
07.2021 - 12.2022
- Assist Front Desk Director in recruitment, hiring, training, supervision, and development of those supervised in accordance with company polices and directives.
- Train Front Desk staff on front-end operations and ensure adherence to standard operating, opening, closing, time clock procedures, shift coverage, and computer policies.
- Responsible for the implementation of all laws, regulations, and policies regarding employment practices, safety rules, and all other company policies and procedures.
- Oversee day-to-day front-end operations run smoothly and efficiently through a visible management presence and leadership.
- Create work schedules for Front Desk staff two months in advance, including all required breaks and requested time-off, if able to accommodate.
BUILDING MATERIALS SALES ATTENDANT
LOWES
03.2021 - 07.2021
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver the best customer service.
- Assist customers in planning and purchasing orders.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
CURBSIDE SUPERVISOR
HOME DEPOT
03.2020 - 02.2021
- Ensuring an outstanding customer order fulfillment experience.
- Direct customer or vendor interaction is sometimes required for these positions.
- Handling cash management or program compliance.
- A critical role in ensuring the highest level of customer satisfaction is to work cooperatively with other associates, vendors, carriers, and productively, with little or no supervision.
- Detail-oriented, and have proven time management skills.
- Demonstrate a high level of integrity at all times.
- Respond to operational concerns of all associates, and remain focused on store-specific business objectives while supporting key operational responsibilities.
Education
Kinesiology and Criminal Justice
OREGON STATE UNIVERSITY
Corvallis, OR06.2023
Sports and Exercise Science
BLUE MOUNTAIN COMMUNITY COLLEGE
Pendleton, OR06.2021
Skills
- Policy enforcement
- Report writing
- Criminal investigation
- Conflict resolution
- Community engagement
- Problem solving
- Crisis intervention and de-escalation
- Team leadership
- Customer service
- Time management
References
References available upon request.
Timeline
POLICE OFFICER
CITY OF BOTHELL
12.2022 - Current
CUSTOMER SERVICE SPECIALIST
PRO CLUB
07.2021 - 12.2022
BUILDING MATERIALS SALES ATTENDANT
LOWES
03.2021 - 07.2021
CURBSIDE SUPERVISOR
HOME DEPOT
03.2020 - 02.2021
Kinesiology and Criminal Justice
OREGON STATE UNIVERSITY
Sports and Exercise Science
BLUE MOUNTAIN COMMUNITY COLLEGE
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