Dynamic and detail-oriented individual with experience at Galena Roasters and Galena River Wine And Cheese. Expert in crafting high-quality beverages and curating exceptional cheese selections. Recognized for strong time management and problem-solving skills, fostering a welcoming atmosphere while training staff to maintain cleanliness, product excellence and enhance customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Galena Roasters
09.2023 - 11.2025
Crafted high-quality espresso beverages consistently to meet customer preferences.
Trained new baristas on equipment operation and beverage preparation techniques.
Maintained cleanliness and organization of workstations to ensure efficient service flow.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Making Breakfast Sandwiches In a high volume.
Cheesemonger
Galena River Wine And Cheese
03.2021 - 12.2024
Curated diverse cheese selections, enhancing customer experience through expert pairing recommendations.
Maintained high standards of quality by regularly inspecting cheeses for freshness and proper storage conditions.
Trained staff on cheese preservation techniques and proper cutting methods to maintain product quality.
Developed engaging in-store tasting events, increasing customer interaction and promoting new products.
Managed inventory levels, ensuring optimal stock of specialty cheeses while minimizing waste.
Establishing a fluid routine with new employees, so cheese could be cut, wrapped, and labeled in a timely manner.
Fulfilling/Packaging online cheese orders for Monthly Cheese Club.
Fulfilling/Packaging any miscellaneous online orders