Hunter Umpierre
Highlands Ranch,CO
Summary
Highly-motivated employee known for their strong analytical abilities, problem-solving skills, and ability to work well under pressure. They thrive in fast-paced environments and excel at multitasking, prioritizing tasks effectively to meet deadlines and deliver results.
Overview
3
3
years of professional experience
Work History
Estimator
Gerber Collision
Highlands Ranch, CO
10.2023 - Current
- Led in sales to contribute to stores highest grossing month.
- Scheduled appointments for customers and maintained accurate records of all work performed on vehicles.
- Prepared invoices for payment by customers after completion of service or repair work.
- Actively worked on 60 repair orders at a time.
- Billed on average $200,000 a month in sales.
- Reviewed completed jobs with customers, answered questions, and ensured satisfaction with the results.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Communicated effectively with customers, technicians, and insurance companies.
Estimator
Classic Collision
San Antonio, TX
04.2022 - 09.2023
- Prepared conceptual estimates based upon limited information available at the early stages of a project.
- Advised management regarding cost savings opportunities throughout the course of a project.
- Coordinates with purchasing staff to ensure timely procurement of materials necessary for successful completion of projects.
- Performs post-project analysis to identify areas where improvements can be made in estimating processes.
- Achieved an average of 45% monthly gross profit.
- Coordinated with other departments to ensure timely completion of repairs.
- Developed strategies for improving efficiency in the body shop department.
Claims Adjuster
USAA
San Antonio, TX
08.2021 - 04.2022
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
- Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
- Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
- Maintained accurate documentation of all claim activity within designated system.
Education
Bachelor of Science - Criminal Justice
Texas State University
San Marcos, TX08-2018
Skills
- Time management
- Communication
- Customer service
- Critical thinking
- Microsoft Office, CCC, Google Drive, Outlook
Accomplishments
- Exceeded sales goal month after month
- Led sales for shops highest monthly sales to date
- Led market in customer service satisfaction
Timeline
Estimator
Gerber Collision
10.2023 - Current
Estimator
Classic Collision
04.2022 - 09.2023
Claims Adjuster
USAA
08.2021 - 04.2022
Bachelor of Science - Criminal Justice
Texas State University
Similar Profiles
Tyler WaringTyler Waring
Parts Specialist/ Auto Porter at Gerber CollisionParts Specialist/ Auto Porter at Gerber Collision
Christian GarciaChristian Garcia
Collision Estimator at Gerber CollisionCollision Estimator at Gerber Collision
Steven HegemanSteven Hegeman
Auto Body Collision Tech at Gerber Collision and GlassAuto Body Collision Tech at Gerber Collision and Glass
Gabriel GomezGabriel Gomez
Collision Estimator at Gerber Collision & GlassCollision Estimator at Gerber Collision & Glass
Gabriella AlvaradoGabriella Alvarado
Barista at StarbucksBarista at Starbucks