Hunter Wallace

Deliveries Wine and Spirits accordingly to all on and off premise business, including bars, restaurants and Grocery chains.

• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Fostered positive working relationships with customers by responding to questions and concerns.

• Merchandised new stock to appeal to customers, grab attention and drive sales.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Created visual marketing and styled window displays.
• Conferred with store managers to obtain information about customer needs and preferences.
• Unloaded arriving product stock and moved to store display areas.
• Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
• Inspected merchandise for quality and arranged proper display location on floor.

• Provided primary customer support to internal and external customers in fast-paced environment.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Educated customers on promotions to enhance sales.