Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Attentive on keeping operations running smoothly in a fast paced stressful environment.
Overview
6
6
years of professional experience
Work History
Line Service Technician Supervisor
Signature Flight Support
05.2022 - Current
Supervised daily ramp operations on ensuring customers and aircraft departed and arrived swiftly
Coordinated with various departments and team members to ensure seamless communication regarding flight schedules and service requirements.
Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
Planned and organized fueling schedules based on aircraft arrivals and departures
Providing excellent customer support to pilots and customers
Flight Operations/ FBO Attendant
Boerne Stage Airport (5C1)
05.2018 - 01.2019
Provided exceptional customer service by promptly addressing guest requests
Managing front desk with assisting customers on specific requests
Running flight-based operations at the airport with efficiency in a timely manner
Towing/ Fueling all sizes of aircraft
Delivered high-quality customer service when addressing passenger inquiries or concerns regarding flights or travel arrangements.
Customer Service Representative/Shift Leader at Signature Flight Support, BBA AviationCustomer Service Representative/Shift Leader at Signature Flight Support, BBA Aviation