Hunter W. Oxendine
Raleigh,NC
Summary
Results-driven system administrator with extensive experience in managing Windows Server environments, Active Directory, group policy, system hardening, and network infrastructure. Skilled in troubleshooting enterprise applications, administering server environments, and implementing security policies for compliance and system reliability. Demonstrated ability to monitor, maintain, and optimize servers while providing tier 2 and tier 3 technical support. Seeking to leverage expertise in server administration, application support, and IT security to enhance operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Specialist
Army National Guard
10.2020 - Current
- Troubleshoot, maintain, and repair hardware and software used in logistics and sustainment operations, ensuring efficient functioning of automated systems like GCSS-Army (Global Combat Support System)
- Ensure secure and reliable network connectivity for logistics automation systems, managing both wired and wireless communication setups in deployed or garrison environments
- Install, configure, and update software and systems related to sustainment operations, ensuring that all users have the necessary tools for supply chain management, transportation, and maintenance
- Implement security measures to protect sustainment automation systems from cyber threats, monitoring for vulnerabilities and ensuring compliance with security protocols
- Train sustainment personnel on the effective use of automated logistics systems and provide ongoing user support to ensure smooth operation and issue resolution
System Administrator
United States Army
12.2023 - 12.2024
- Administered and troubleshot Windows Server environments, including Active Directory, Group Policy, and system performance monitoring
- Created documentation on all processes for troubleshooting equipment, network guides on built networks, cable guides, and account creation
- Troubleshooting network equipment (routers, switches, tactical radios) and fix connectivity issues, ensuring uninterrupted data flow and communication
- Configured Group Policy Objects (GPOs) and applied security patches to ensure compliance with cybersecurity best practices
- Maintain and configure communication systems such as VOIP services, satellite communications, and tactical radios, ensuring seamless voice and data communication
- Managed network infrastructure, including VLANs, IP configurations, and VPN setup for remote users
Technical Support Specialist
NetApp
02.2022 - 02.2023
- Administered and maintained storage solutions, ensuring server uptime and data availability
- Provided first line tier 1 and tier 2 support to internal clients
- Configured and managed enterprise network infrastructure, including firewalls, routers, and load balancers
- Managed and resolved IT support tickets using ServiceNow, troubleshooting hardware, software, and network issues to ensure minimal downtime
- Adept at delivering high-quality IT solutions within a dynamic environment
- Performed server patching, firmware updates, and system backups to ensure compliance and security
Education
Bachelor of Science - Accounting Major-Completed 40 Hours
Fayetteville State University
Fayetteville, NCAssociate of Science - Accounting Major-Completed 21 Hours
Sandhills Community College
Pinehurst, NCBachelor of Science - Accounting
University of North Carolina At Wilmington
Wilmington, NCSkills
- Server Administration: Windows Server, Active Directory, Group Policy, DNS, DHCP, Hyper-V, VMware
- Enterprise Applications: Microsoft Exchange, SharePoint, Citrix, SCCM (if applicable)
- Security & Compliance: System Hardening, Patch Management, Vulnerability Assessment, Firewalls
- Networking: LAN/WAN, VLANs, VPN Configuration, Load Balancing
Certification
- CompTIA Security+ - Computing Technology Industry Association.
Timeline
System Administrator
United States Army
12.2023 - 12.2024
Technical Support Specialist
NetApp
02.2022 - 02.2023
IT Specialist
Army National Guard
10.2020 - Current
Bachelor of Science - Accounting Major-Completed 40 Hours
Fayetteville State University
Associate of Science - Accounting Major-Completed 21 Hours
Sandhills Community College
Bachelor of Science - Accounting
University of North Carolina At Wilmington
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