Hardworking, confident and friendly individual attentive to the needs of others. Currently maintains 3.28 GPA at The University of Georgia in Sales & Communication while being part-time employed and an active member of his fraternity. Enjoys working closely with team members to deliver positive customer/group experience. Result-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Reliable Sales Associate in assisting customers with accurate information & product knowledge. Punctual, great work ethic, goal oriented, enthusiastic and willing to take on additional responsibilities.
To seek internship Summer 2024 & full employment June 2025.
Work History
Front Desk Agent / Concierge / House Keeping
The University of Georgia Center Conference Hotel
02.2023 - Current
Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
Increased customer loyalty with exceptional communication skills and personalized service.
Resolved guest issues promptly, resulting in positive feedback and return visits.
Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Regularly received positive feedback at UGA Center Hotel & spotlighted in Student Employee Profile article.
Bartender Apprentice
Bourbon Street Bar
08.2022 - 12.2022
Bartending, Stocking & Inventory
Assisted head bartender with inventory management, ensuring sufficient stock levels for efficient bar operations.
Enhanced customer experience by providing friendly and attentive service.
Maintained a clean and organized bar area, complying with health and safety standards.
Bartender and Server
Double Barrel Restaurant & Bar
08.2022 - 11.2022
Bartending, Stocking & Inventory
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Sales Associate & Line Worker
Braswell Food Company
05.2022 - 08.2022
Processing Orders, Warehouse stocking & Sales Associate at New York Specialty Food Show
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Worked International Food Show in New York, Booth Set Up and provided sales support.
Sales Coordinator & Inflatable Assembly
Party Harbor Inflatables
04.2021 - 08.2022
Setting up inflatables, Customer Service Representative & Accounts Receivables
Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Trained team members in successful strategies to meet operational, sales targets and on time fulfillment.
Education
Bachelor of Science - Sales & Communication Studies
The University of Georgia
Athens, Georgia
08.2022 - Current
Skills
Hard Working
Punctual
Professional
Sales & Goal Driven
Responsible
Time Management
Marketing
Administrative Support
Problem-Solving Skills
Additional Information
Studies at The University of Georgia
GPA: 3.28
references
Dr. Drew Zwald, Professor of Health Science & Kinesiology, Georgia Southern University - 912-687-2237
Andy C. Oliver, President / Co-Owner, Braswell Food Company, - 912-682-5243
Dan B. Snipes, Partner, Taulbee, Rushing, Snipes, Marsh & Hodgin Lawfirm - 912-764-9055
Shannon Cohen - Director Guest Services, The UGA Center Hotel & Conference Center - 706-542-2134
Carri Glass - Concierge, The UGA Center Hotel & Conference Center - 706-542-4251
availability
Looking for part-time employment or internship for Summer 2024 and full employment June 2025.
fraternity
Kappa Alpha Order
Timeline
Front Desk Agent / Concierge / House Keeping
The University of Georgia Center Conference Hotel
02.2023 - Current
Bachelor of Science - Sales & Communication Studies
The University of Georgia
08.2022 - Current
Bartender Apprentice
Bourbon Street Bar
08.2022 - 12.2022
Bartender and Server
Double Barrel Restaurant & Bar
08.2022 - 11.2022
Sales Associate & Line Worker
Braswell Food Company
05.2022 - 08.2022
Sales Coordinator & Inflatable Assembly
Party Harbor Inflatables
04.2021 - 08.2022
Similar Profiles
Adena SamadAdena Samad
Front Desk Agent at Georgia Tech Hotel & Conference CenterFront Desk Agent at Georgia Tech Hotel & Conference Center