Lisa Orsillo
Greenville,RI
Summary
Dynamic and dependable professional with extensive experience in customer service and guest relations at Springhill Suites & TownePlace Suites. Proven problem-solver skilled in cash handling and fostering positive environments. Committed team player dedicated to enhancing client experiences and ensuring smooth operations through effective communication and support.
Overview
2027
2027
years of professional experience
Work History
Front Desk Agent/Bartender
Springhill Suites & TownePlace Suites
Wrentham, MA
2023 - Current
- Facilitated safe and comfortable transit for students with special needs during journeys.
- Facilitated collaboration with drivers to address student needs and effectively manage behavioral challenges.
- Facilitated student interactions to foster a positive environment and resolve conflicts swiftly.
- Facilitated one-on-one support for students, enhancing independence and building confidence.
- I work at a duo property hotel checking guests in, answering phones, dealing with complaints and getting guests towels,etc while at times I am the only person working in the hotel.
Clerk
Fuel Depot
Greenville, RI
2017 - 2019
- Facilitated customer transaction processing with accuracy and speed.
- Directed inventory management through systematic stock assessments and proactive replenishment strategies.
- Enhanced customer support by addressing product inquiries and resolving issues.
- Oversaw point-of-sale systems to ensure seamless transaction processing.
- Executed fuel inventory reporting to maintain precise tracking of stock levels.
Special Needs Bus Aide
Dattco & Durham Bus Company
Smithfield, RI
2015 - 2019
- Facilitated safe and comfortable transit for students with special needs during journeys.
- Facilitated collaboration with drivers to address student needs and effectively manage behavioral challenges.
- Facilitated student interactions to foster a positive environment and resolve conflicts swiftly.
- Facilitated one-on-one support for students, enhancing independence and building confidence.
Education
Received A Certificate - Travel And Tourism
Ridley Lowell Business & Technical Institute
Binghamton, NY06.1987
High School Diploma - Business
Binghamton North High/Binghamton High School
Binghamton, NY06.1984
Skills
Customer service
Guest services
Problem-solving skills
Cash handling
Dependable
Team player
Hard working
Timeline
Front Desk Agent/Bartender
Springhill Suites & TownePlace Suites
2023 - Current
Clerk
Fuel Depot
2017 - 2019
Special Needs Bus Aide
Dattco & Durham Bus Company
2015 - 2019
Received A Certificate - Travel And Tourism
Ridley Lowell Business & Technical Institute
High School Diploma - Business
Binghamton North High/Binghamton High School