Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sydney Lloyd

Virginia Beach,VA

Summary

I am seeking a challenging opportunity to expand upon my existing customer service/ hospitality skill set and eager to develop new skills

Overview

3
3
years of professional experience

Work History

Front Desk Agent & Bartender

Residence Inn Marriott
Wichita Falls, Texas
07.2025 - 02.2026
  • Greeted guests warmly and provided information about hotel amenities.
  • Managed check-in and check-out procedures efficiently and accurately.
  • Maintained front desk appearance, ensuring a welcoming environment for guests.
  • Collaborated with housekeeping to ensure timely room readiness for arrivals.
  • Provided local area recommendations to enhance guest experiences during stays.
  • Processed payments accurately and efficiently.
  • Mixed and served beverages according to established recipes.
  • Maintained cleanliness of bar area and equipment throughout shifts.
  • Assisted guests with drink selections and provided menu recommendations.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.

Sales Associate

Bath & Body Works
Wichita Falls, TX
10.2024 - 01.2025
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Adhered to company initiatives and achieved established goals.

Front Desk Agent

Wine Stone Inn
Orcutt, CA
08.2023 - 01.2024
  • Assists guest with any needs, questions, or concerns
  • Makes and cancels reservations for guests
  • Does room inspections for incoming guests
  • Helps housekeeping by doing dishes & occasionally folding laundry
  • Serve wine or beer to guests in the bar area
  • Ensures hotel front area is swept and mopped daily
  • Answers phone calls for hotel info or making reservations
  • Breaks down breakfast bar and wipes down breakfast area

Manager

Grocery Outlet
Lompoc, CA
11.2022 - 07.2023
  • Operates a cash register to process cash, check, and credit card transactions
  • Removes cash at the end of the night
  • Maintains knowledge of current promotions, policies regarding payment, as well as security practices
  • Ensure people are being sent on break
  • Handle guest questions, concerns and complaints and make sure customers are satisfied
  • Manages staff
  • Ensure the store is stocked and clean
  • Enforces Policies Procedures and productivity through leadership
  • Works as a team

Education

High School Diploma -

Orcutt Academy High School
Orcutt, CA
06-2016

Skills

  • Google Docs
  • Customer Service
  • Management
  • Sales
  • Front desk operations
  • Food and beverage service
  • Guest relations

References

  • Emilce Cardenas, (940)-228-6348, former manager (Residence Inn Marriott)
  • Jason Gentry, (805)-215-4126, former manager (Wine Stone Inn)
  • Ashley Deason, (940)-867-4666, former manager (Bath & Body Works)

Timeline

Front Desk Agent & Bartender

Residence Inn Marriott
07.2025 - 02.2026

Sales Associate

Bath & Body Works
10.2024 - 01.2025

Front Desk Agent

Wine Stone Inn
08.2023 - 01.2024

Manager

Grocery Outlet
11.2022 - 07.2023

High School Diploma -

Orcutt Academy High School
Sydney Lloyd