Raven Pope
Charlotte,NC
Summary
Detail-oriented logistics specialist and training room clerk with strong decision-making, deadline management, and team review skills. Passionate about delivering outstanding quality and service. Also, a hardworking specialist and petroleum supply specialist with 4 years of military experience. Proficient in handling hazardous materials, maintaining fuel security, and optimizing flow for safety and efficiency. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PPS Runner/Front Desk Agent
Air General
04.2023 - Current
- Pickup/dropoff International Documentation for freight on the plane
- Pickup Priority Parcel Service/Pets.
- Respond proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
Security
HERTZ
10.2023 - 08.2024
- Scan cars and badges that are leaving out of the gate.
- Walk the perimeter of the floor I was working
Petroleum Supply Specialist/Training Room Clerk
U.S Army
08.2019 - 01.2023
- Demonstrated consistent hard work and dedication to achieve results and improve operations
- Guided teams in product merchandising and inventory management
- Measured and accurately processed materials to minimize wastage
- Maintained clean, safe working environments to eliminate accident risks
- Organized files to support efficiency and traceability
- Update soldier's height/weight, weapons score, made sure all Army certificates were up to date
- Able to run the training room smoothly on my own while Leadership/Supervisor was on leave.
Tax Preparer
Liberty Tax
12.2018 - 04.2019
- Reviewed and completed tax returns and related documentation for personal, partnership and corporate tax needs.
Education
Criminal Justice
University of Maryland Global Campus
Hyattsville, MDFreshman year in Criminal Justice -
Chowan University
Murfreesboro, NC05.2018
South Piedmont Community College
Monroe, North Carolina12.2017
High School Diploma -
Anson New Technology High School
Wadesboro, NC06.2017
Skills
- Compelling leadership skills
- Written and verbal communication
- Facility supply management
- Works great with Microsoft (word, power point, excel)
- Office maintenance
- Training skills
- Inventory management
- POL supply management
- Tax experience
- Military
- Team Management
- Security
- Management
- Logistics
- Typing
- Customer service
- Front desk
- Google Docs
- Office management
- Marketing
- Windows
- Leadership
- Driving
- Supervising experience
- Documentation review
Certification
Driver's License, 03/01/19, 02/01/26
Military License, 08/16/21,
Timeline
Security
HERTZ
10.2023 - 08.2024
PPS Runner/Front Desk Agent
Air General
04.2023 - Current
Petroleum Supply Specialist/Training Room Clerk
U.S Army
08.2019 - 01.2023
Tax Preparer
Liberty Tax
12.2018 - 04.2019
Criminal Justice
University of Maryland Global Campus
Freshman year in Criminal Justice -
Chowan University
South Piedmont Community College
High School Diploma -
Anson New Technology High School
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