Bailey Meeks
Hernando,MS
Summary
Service-driven professional with a strong dedication to safety and hospitality. Offering several years of exceptional customer service experience and proficiency in safety-driven transportation roles. Highly motivated by adapting to new challenges and creating positive, memorable environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Agent/Bartender
Moxy Hotel (Marriott)
Memphis, TN
03.2024 - Current
- Welcome patrons to front desk and engage in friendly conversations while conducting check-in process.
- Provide information about hotel amenities, services, and local attractions.
- Resolve customer complaints promptly and courteously.
- Assist with luggage handling for incoming guests.
- Record guest comments or complaints, escalating to management for immediate resolution.
- Provide basic food service by preparing breakfast items and coffee supplies.
- Prepare alcoholic and non-alcoholic beverages according to recipe standards.
- Follow alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Server
ALDO’S PIZZA PIES MIDTOWN
08.2022 - Current
- Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Accurately record orders on cash register and point-of-sale system.
- Communicate with hosts, bussers and kitchen staff to prepare for and serve customers.
- Check with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Promote desserts, appetizers and specialty drinks to optimize sales.
- Train new employees on restaurant procedures and plating techniques.
Yard Switcher
FEDEX GROUND HUB
05.2021 - 08.2022
- Conducted pre-trip inspections on assigned vehicles to verify safety.
- Maintained accurate records and logs and reported discrepancies immediately.
- Operated truck to transport trailers to and from DC docks for loading, unloading and storage purposes.
- Maintained communication with Yard Switcher personnel during operations to coordinate activities.
- Initiated yard checks to maintain inbound and outbound dock and staging areas.
- Utilized radio communication devices to communicate with drivers regarding directions or delays.
Loading Package Handler
FEDEX GROUND HUB
12.2020 - 05.2021
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Inspected packages for damages or defects and recorded any issues found.
- Recorded numbers of units handled or moved on daily production sheets or work tickets.
Server/Delivery Driver
BUON CIBO
02.2020 - 12.2020
- Operated POS terminals to input orders, split bills, and calculate totals.
- Expedited orders via Expo line.
- Served food and beverages to patrons and confirmed complete orders.
- Selected appropriate routes to make deliveries most efficient via GPS.
- Operated company-provided motor vehicle in safe manner.
- Explained menu items, describing ingredients and cooking methods upon request.
Hostess
AC’S STEAKHOUSE & PUB
02.2017 - 02.2020
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby and dining area.
- Assisted staff by serving food and beverages or bussing tables.
- Took reservations and to-go orders over phone and in person.
Server
UNCLE BUBBA'S BBQ & SMOKEHOUSE
05.2019 - 01.2020
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment via Expo line.
Education
Bachelor of Arts in General Psychology -
UNIVERSITY OF MEMPHIS
12.2022
Skills
- Service Prioritization
- Conflict Resolution
- Safety focus
- Strong Work Ethic
- Food and Beverage Service
- Verbal and written communication
- Teamwork
- Organization
References
- ASHLEY MCENTIRE, ALDO'S PIZZA PIES MIDTOWN, General Manager, (901)-497-1885, Current Employer
- RUSTY HALE, AC’S STEAKHOUSE, General Manager, (901)-483-8923, Former Employer
- VICTORIA MUSKOVIN, FEDEX GROUND, Yard Manager, (803)-269-4077, Former Employer
- WINTER ALDRIDGE, BUON CIBO, Shift Manager, (901)-849-4192, Former Employer
Certification
- Alcoholic Beverage Commission (ABC) License
- ServSafe Food Handling Certification
Timeline
Front Desk Agent/Bartender
Moxy Hotel (Marriott)
03.2024 - Current
Server
ALDO’S PIZZA PIES MIDTOWN
08.2022 - Current
Yard Switcher
FEDEX GROUND HUB
05.2021 - 08.2022
Loading Package Handler
FEDEX GROUND HUB
12.2020 - 05.2021
Server/Delivery Driver
BUON CIBO
02.2020 - 12.2020
Server
UNCLE BUBBA'S BBQ & SMOKEHOUSE
05.2019 - 01.2020
Hostess
AC’S STEAKHOUSE & PUB
02.2017 - 02.2020
Bachelor of Arts in General Psychology -
UNIVERSITY OF MEMPHIS
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