Hunter L. Shipp
Englewood,CO
Summary
Dependable and detail-oriented HR professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Senior HR Operations Associate
Dish Network
02.2023 - Current
- Identified underlying causes of data trends and proposed recommendations to upper management
- Assisted in the transition of payroll systems from ADP to UKG Pro collaborating closely with the Head of Payroll
- Managed HRIS system of over 500,000 profiles and assisted employees at all levels with work related issues
HR Operations Associate
Dish Network
01.2022 - 01.2023
- Implemented Dish’s COVID-19 policy through the illness reporting process in ServiceNow and Outlook
- Supported the overall Dish employee experience by solving service requests quickly and providing information regarding Dish benefits, compliance, HRIS, and payroll
- Conducted investigations into allegations of theft, ancillary work, tip, or charge and provided the proper course of action to mitigate future issues
Human Resources Intern
East Georgia Regional Medical Center
08.2021 - 12.2021
- Assisted with development and implementation of human resource policies
- Audited employment records related to hiring, transferring, promoting, and terminating
- Conducted exit interviews with employees to identify areas of opportunity
Customer Service Representative
Piedmont Mechanical HVAC
05.2018 - 08.2021
- Assisted with placement of orders, collection of payment, and distribution of refunds
- Prepared product or service reports by collecting and analyzing customer information
- Assisted in scheduling routes for technicians, managed large amounts of incoming calls, and handled complaints
Education
BBA - Management
Georgia Southern University
Statesboro, GA12.2021
Skills
- Windows 7, Windows 10, MacOS
- Google Suite (Forms, Sheets, Slides, Docs, Drive, Sites, Calendar)
- Oracle
- Microsoft Office Suite (Word, Excel, Power Point, Access, Visio, Outlook)
Timeline
Senior HR Operations Associate
Dish Network
02.2023 - Current
HR Operations Associate
Dish Network
01.2022 - 01.2023
Human Resources Intern
East Georgia Regional Medical Center
08.2021 - 12.2021
Customer Service Representative
Piedmont Mechanical HVAC
05.2018 - 08.2021
BBA - Management
Georgia Southern University
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