Summary
Overview
Work History
Education
Skills
Timeline
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Spiros Ropas

Woodland Park,New Jersey

Summary

Operations professional with proven track record in optimizing processes and fostering team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Skilled in operations management and strategic execution, consistently contributing to team success and organizational goals.

Overview

5
5
years of professional experience

Work History

Senior Operations Associate

Brilliant Earth
01.2022 - Current
  • Managed day-to-day logistics operations, including vendor returns, inventory control, order fulfillment, and production coordination, ensuring timely and accurate processing of high-value merchandise.
  • Handled the intake, tracking, and secure return of luxury inventory (primarily loose diamonds), maintaining meticulous chain-of-custody documentation and minimizing discrepancies.
  • Coordinated directly with international diamond vendors to schedule returns and ensure invoice accuracy, meeting strict deadlines across multiple time zones.
  • Developed and maintained Excel-based tracking tools to streamline team workflows, increase data visibility, and standardize operational reporting.
  • Thrived in a high-volume, fast-paced environment requiring precision, adaptability, and proactive problem-solving on a daily basis.
  • Led daily workload allocation among team members, aligning task distribution with departmental priorities and operational bottlenecks.
  • Rapidly cross-trained across core departments of the operations center, becoming a key knowledge resource and informal trainer for new team members and cross-functional collaborators.

Hardware Assembly & Integration Technician

ZT Systems
03.2021 - 11.2021
  • Assembled, installed, tested, and integrated server, network, and storage hardware for high-performance systems, ensuring all builds met quality and functionality standards.
  • Conducted in-depth hardware troubleshooting and stress testing of servers and components, diagnosing and resolving performance issues to maintain operational reliability.
  • Led the assembly, debugging, and optimization of computer prototypes (servers, peripherals, software/firmware), ensuring seamless functionality for client-specific configurations.
  • Performed BIOS and Flash ROM updates on servers, enhancing system stability, security, and performance across large-scale hardware deployments.
  • Installed and configured new application software, aligning systems with client requirements and ensuring compatibility with existing infrastructure.
  • Produced comprehensive test and failure analysis reports, providing valuable feedback for continuous improvement and preventing future operational issues.

Product Flow Specialist

Best Buy
10.2020 - 05.2021
  • Oversaw daily warehouse fulfillment operations, ensuring efficient and accurate processing of inbound and outbound shipments.
  • Managed high-volume shipments, coordinating logistics with UPS, USPS, and FedEx to ensure timely deliveries and optimal inventory turnover.
  • Generated and printed shipping labels, packaging, and organized outbound shipments, maintaining streamlined and efficient processes.
  • Developed and implemented detailed planogram layouts to optimize product placement and ensure accurate stock replenishment in alignment with sales and inventory needs.
  • Executed down-stocking and restocking procedures, maintaining inventory accuracy and ensuring product availability for customers.
  • Worked collaboratively with team members to meet performance targets and improve operational efficiency, contributing to a seamless product flow from warehouse to retail floor.

Education

Bachelor of Science - Information Technology, Computer Forensics

Fairleigh Dickinson University
Teaneck, NJ
01.2020

Skills

  • Preventive Maintenance, Hardware Repair, Data Migration, Database Administration, Cloud Management
  • Software: MS Office, Active Directory, Google Drive, Spreadsheets (Excel, Google Sheets)
  • Platforms: Windows 7, 8, 10, MacOS X, Linux, Oracle, SAP, IOS, Android
  • Scheduling and planning
  • Workload prioritization
  • Teamwork and collaboration
  • Logistics management
  • Cost reduction strategies
  • Customer service
  • Relationship building
  • Operational efficiency
  • Deadline management

Timeline

Senior Operations Associate

Brilliant Earth
01.2022 - Current

Hardware Assembly & Integration Technician

ZT Systems
03.2021 - 11.2021

Product Flow Specialist

Best Buy
10.2020 - 05.2021

Bachelor of Science - Information Technology, Computer Forensics

Fairleigh Dickinson University

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