Operating Systems
Husien Alghaithi
IT Support Technician
Daly City,CA
Summary
With a unique blend of technical, communication, and customer service skills, I am an experienced professional in the technical field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Customer Service Representative Team Lead
Tecate Market
Bakersfield, CA
08.2019 - 04.2021
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Operating cash registers, handling financial transactions, and balancing the till at the end of the shift
- Assisting customers with product selection and purchase decisions:
- Sales associates need to be able to understand customer needs and help them find the products or services that best meet those needs.
Customer Representative
Finish Line Macy's
San Francisco, CA
01.2016 - 01.2017
- Identified Customer needs
- Presented and answered Customers questions about products, services, and recommended solutions
- Ensured that racks were fully stacked and new Products are properly presented to customers
- Stayed up to date with new products and services
- Preformed returns and ensured Customers satisfaction
- Resolved concerns with products or services to help with retention and drive sales.
Education
Psychology
Berkeley City College
Berkeley, CA 06.2016 - 07.2017
Associate of Science - Computer Networking & InfoTech
City College of San Francisco
San Francisco, CA 05.2022 - Current
Skills
Technical skillsundefined
Software
Coding Skills: Python, HTML/CSS
Spreadsheets
Word Processing
Certification
Comptia A+
Interests
Building, Repairing, and upgrading computers and other Devices
Timeline
Associate of Science - Computer Networking & InfoTech
City College of San Francisco
05.2022 - Current
Customer Service Representative Team Lead
Tecate Market
08.2019 - 04.2021
Psychology
Berkeley City College
06.2016 - 07.2017
Customer Representative
Finish Line Macy's
01.2016 - 01.2017
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