Hussain Khaled
Texas City,TX
Summary
Energetic Leader successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Construction Laborer
Dimas Bros. Construction
07.2022 - 12.2022
- Improved worksite safety by consistently adhering to company protocols and guidelines.
- Contributed to a well-rounded construction team by acquiring new skills and certifications in areas such as heavy equipment operation, ensuring versatility within the workforce.
- Enhanced client satisfaction by maintaining a clean and organized work environment throughout the construction process.
- Supported project managers in achieving deadlines, assisting in various tasks as required.
- Assisted in constructing roads, bridges and other infrastructure projects to respond to economic, fiscal and environmental changes.
- Inspected tools and equipment to maintain safety and efficiency.
- Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.
- Followed blueprints and diagrams to complete projects according to specifications.
Front Desk Receptionist
Planet Fitness
05.2019 - 02.2020
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Developed strong working relationships with team members, fostering a positive work environment.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Delivery Driver
Pizza Hut
11.2018 - 04.2019
- Inspected load security and checked for damages.
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Fostered positive working relationships with regular customers.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Packer
Pilgrim Pride
06.2018 - 10.2018
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
- Received, segregated and stored orders in safety keeping cabinets to organize and maintain complete stock and inventory.
- Assembled boxes, cartons and containers to package items.
- Proved successful working within tight deadlines and a fast-paced environment.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
Sales Associate
The Lunch Box
02.2013 - 05.2018
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Store Manager
Crown Colony Food Mart
02.2012 - 02.2018
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
High School Diploma -
Lufkin High School
Lufkin, TX05.2014
Skills
- Customer-focused
- Maintaining inventory
- Heavy Lifting
- Warehouse Safety
- Load Security and Guidance
- Punctual and Dependable
- Warehouse Operations
- Shipping and receiving
- Microsoft Excel
- Budget Control
- Inventory Oversight
- Staff Scheduling
- Problem-Solving
- Business Management
- Commercial refrigeration knowledge
- Reading Blueprints
- Troubleshooting skills
- Technical Troubleshooting
- Job Site Setup
- Drawer balancing
- Money Handling
- Cleaning and sanitizing
- Report Preparation
- Fuel Efficiency
- Dependable and reliable
- Time Management
- Vehicle Cleaning and Maintenance
- Register Opening and Closing
- Meeting deadlines
- Basic Mathematics
Certification
- Licensed HVAC Technician - [10/23 - Present]
- EPA Type 1 - (10/23 - Present)
- EPA Type 2 - (10/23 - Present)
- EPA Type 3 - (10/23 - Present)
- EPA Universal - (10/23 - Present)
Timeline
Construction Laborer
Dimas Bros. Construction
07.2022 - 12.2022
Front Desk Receptionist
Planet Fitness
05.2019 - 02.2020
Delivery Driver
Pizza Hut
11.2018 - 04.2019
Packer
Pilgrim Pride
06.2018 - 10.2018
Sales Associate
The Lunch Box
02.2013 - 05.2018
Store Manager
Crown Colony Food Mart
02.2012 - 02.2018
High School Diploma -
Lufkin High School
- Licensed HVAC Technician - [10/23 - Present]
- EPA Type 1 - (10/23 - Present)
- EPA Type 2 - (10/23 - Present)
- EPA Type 3 - (10/23 - Present)
- EPA Universal - (10/23 - Present)
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