Sarah Young
Villa Rica,GA
Summary
Optimistic customer service professional with a proven track record at Dunkin' Donuts, recognized for delivering exceptional service and fostering strong customer relationships. Skilled in responsive interaction. I work hard to create positive experiences for customers, while maintaining high standards of quality and efficiency. Attending to the customers need as a top priority.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Construction Laborer
Freddy's Construction & Handyman Service
01.2021 - 08.2025
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, and other skilled trades.
- Worked on jobs painting and doing sheetrock work
Customer Service
Dunkin' Donuts
01.2025 - 05.2025
- Maintained strong customer relations and effective customer service standards.
- Provided excellent customer service while meeting challenging time goals.
- Received consistent positive feedback on work quality and customer service.
Family Babysitter
Courtney Cieslak
05.2024 - 01.2025
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Helped children learn how to complete small chores appropriate for age level.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led indoor and outdoor activities to entertain and occupy children.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Reassured children when upset providing emotional support and stability.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Implemented daily routines and activities to stimulate and engage children.
- Monitored children's activities to verify safety and wellbeing.
Education
High School Diploma -
The Master's Plan Academy
Villa Rica, GA05-2026
Skills
- Customer service excellence
- Responsive customer interaction
- Customer service development
- Exceptional customer service
- Customer focused-service
Certification
- Microsoft Advanced Training Certificate 2024
- CPR Training Certificate 2024
Timeline
Customer Service
Dunkin' Donuts
01.2025 - 05.2025
Family Babysitter
Courtney Cieslak
05.2024 - 01.2025
Construction Laborer
Freddy's Construction & Handyman Service
01.2021 - 08.2025
High School Diploma -
The Master's Plan Academy
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