Salesforce
Hussam Shahin
Cypress,TX
Summary
Over 5 years of experience in B2B sales, with a proven track record of success in driving revenue growth and exceeding sales targets.
Recognized for outstanding performance with multiple awards, including Presidents Club and Pinnacle Awards.
Currently studying the cyber security industry to expand knowledge and expertise in emerging technologies and industry trends.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior Business Account Executive
Comcast
Houston, Texas
08.2022 - Current
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Negotiated prices, terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Business Account Executive
ATT
Houston, Texas
04.2021 - 03.2022
- Attend dispatches to residential and commercial businesses to make sales
- Attend meetings to go over presentations/Proposals
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Managed accounts to retain existing relationships and grow share of business.
Business Account Executive
Sprint Corporation
Houston, Texas
11.2016 - 03.2021
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Researched potential customer markets thoroughly before beginning personal contacts.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Developed and managed strong and growing pipelines of prospective small business customers.
Retail Assistant Manager
T-Mobile
Houston, Texas
01.2012 - 03.2017
- Trained and developed new employees for ease of transition into team.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exhibited excellent people skills during interaction with employees and customers.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Education
High School Diploma -
The Masters Senior High School
Houston, TXSkills
Strategic planning
undefinedCertification
Adobe Microsoft
Accomplishments
- Consistently exceeded sales targets, achieving Presidents Club and Pinnacle Award for outstanding performance.
- Successfully closed a multi-site deal, achieving over 400% of quota and generating over 15 thousand in monthly revenue.
- Built and maintained strong relationships with key clients, resulting in repeat business and increased revenue for the company.
- Developed and implemented a new sales strategy that increased revenue by 25% and expanded the company's market share.
- Collaborated with cross-functional teams to develop customized solutions for clients, resulting in improved customer satisfaction and increased sales.
Additional Information
- Fluent in Arabic, English, and Spanish, with strong communication skills in all three languages.
- Proficient in Microsoft Office and experienced in using Salesforce and other sales tools to drive revenue growth and improve customer satisfaction.
- Passionate about cyber security and continually expanding knowledge through self-study and training programs.
Software
Interests
Cyber Security: I enjoy staying up-to-date on the latest developments in cyber security and am constantly expanding my knowledge through self-study and online courses B2B Sales: With over five years of experience in B2B sales, I am passionate about finding creative solutions to drive revenue growth and improve customer satisfaction
Timeline
Senior Business Account Executive
Comcast
08.2022 - Current
Business Account Executive
ATT
04.2021 - 03.2022
Business Account Executive
Sprint Corporation
11.2016 - 03.2021
Retail Assistant Manager
T-Mobile
01.2012 - 03.2017
High School Diploma -
The Masters Senior High School
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