Hussein Musse
Minneapolis,Minnesota
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Security Officer
GardaWorld Security
07.2021 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Casheir
Cub Foods
07.2020 - 06.2021
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
Education
Management Infromation Tecknology - IT
Normndale Community College
Bloomington, United States05.2025
IT Certifacte -
Summit Academy Opportunities Industrialization Center
Minneapolis, MN03.2024
High School Diploma -
Southwest High
Minneapolis, United States06.2021
Skills
- Electronic Surveillance
- Arrest Procedures
- Crime Prevention
- CCTV Monitoring
- Hardware Installation
- Application Installations
- Help Desk Operations
- Desktop Technical Support
- Remote Support
- Network Maintenance
- Helpdesk Services
- System Debugging
- System Administration
- Project Documentation
- Code Development
- Testing and Debugging
- Software Applications
- Troubleshooting and Resolution
- Workflow Management
- Call Center Experience
- Customer Service
- 8 year of experience in costumer service
- 3 years of experience In IT
Certification
.IT Technician certificate
. Data Analyst
Timeline
Security Officer
GardaWorld Security
07.2021 - Current
Casheir
Cub Foods
07.2020 - 06.2021
Management Infromation Tecknology - IT
Normndale Community College
IT Certifacte -
Summit Academy Opportunities Industrialization Center
High School Diploma -
Southwest High
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