Hussein Nasser
Westland
Summary
Retail Service Specialist with many years of multi-faceted experience meeting customer needs at retail chain store. Patient, detail-oriented retail service expert with listening and analysis skills to point customers to ideal products, win return business and exceed sales goals consistently. Dedicated to mastery of store products, services, and policies for optimum customer service.
Overview
5
5
years of professional experience
Work History
Fulfillment Expert
Target
Livonia
11.2024 - Current
- Managed inventory levels to ensure product availability for customers.
- Operated warehouse equipment to facilitate efficient order fulfillment processes.
- Collaborated with team members to improve workflow and reduce bottlenecks.
- Processed online orders accurately and efficiently using digital systems.
- Assisted in training new staff on best practices for inventory management.
Head Cashier
Lowe's
Canton
02.2024 - 08.2024
- Supervised daily cash operations and managed cash register functions.
- Trained new cashiers on checkout procedures and customer service standards.
- Ensured compliance with company policies regarding cash handling and transactions.
- Assisted customers with returns, exchanges, and inquiries effectively.
- Maintained accurate cash drawers and performed regular audits for discrepancies.
Retail Customer Service Associate
Home Depot
Dearborn
05.2021 - 12.2023
- Assisted customers with product selection and inquiries in a fast-paced environment.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained store appearance by organizing merchandise and ensuring product displays were attractive.
Education
Some College (No Degree) - Computer Engineering
Henry Ford College
Dearborn, MISkills
- Inventory management
- Customer relationship management
- Product knowledge
- Customer service
- Conflict resolution
- Training and development
- Attention to detail
- Complaint handling
Languages
Arabic
Limited
Timeline
Fulfillment Expert
Target
11.2024 - Current
Head Cashier
Lowe's
02.2024 - 08.2024
Retail Customer Service Associate
Home Depot
05.2021 - 12.2023
Some College (No Degree) - Computer Engineering
Henry Ford College