Hussein Tarraf
Dearborn,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Quality, Performance & Improvement Specialist
Ford
Dearborn, MI
06.2016 - Current
- Coordinated with other departments to ensure efficient workflow processes.
- Created training materials for new hires on the company's procedures and policies.
- Assisted in developing strategies to increase customer satisfaction levels.
- Conducted regular meetings with staff to review progress and address any concerns.
- Collaborated with marketing teams to develop promotional campaigns.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
High School Diploma -
Fordson Highschool
Dearborn, MI06-2013
Skills
- Maintenance and repair
- Root Cause Analysis
- Supply Management
- Emergency Response
- Customer Relations
- Analytical Skills
- Project Planning
Timeline
Quality, Performance & Improvement Specialist
Ford
06.2016 - Current
High School Diploma -
Fordson Highschool
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