Huu Loc Nguyen
Westminster,CA
Summary
Motivated Bachelor of Science Degree candidate in Hospitality Management with an expected graduation date of May 2024 from The Collins College of Hospitality Management, California State Polytechnic University, Pomona. Possesses a strong foundation in hospitality administration and management, coupled with hands-on experience in providing exceptional guest experiences, effective staff leadership, and meticulous store operations management. Committed to upholding the highest standards of hospitality professionalism.
Overview
2
2
years of professional experience
Work History
Store Supervisor
The Alley
05.2023 - Current
- Showcase outstanding multitasking and organizational prowess in orchestrating store operations with finesse.
- Cultivate and guide top-tier teams, nurturing a culture of seamless collaboration, unwavering commitment to service excellence, and an unwavering eye for detail.
- Deliver unparalleled customer service, deftly addressing guest concerns to elevate satisfaction to its zenith.
Shift Leader
The Alley
09.2022 - 05.2023
- Orchestrated and empowered a team to consistently uphold productivity and elevate customer service standards.
- Executed precise and error-free cash and credit card transactions with finesse, leveraging advanced POS software.
- Proactively resolved customer complaints and challenges, providing ingenious solutions to ensure unwavering customer delight.
Team Member
The Alley
09.2021 - 09.2022
- Skillfully managed debit and credit sale transactions with precision using POS technology.
- Played a pivotal role in our team's accomplishments, consistently delivering efficient and accurate results.
- Demonstrated exceptional commitment to rapid skill acquisition, elevating performance levels.
Education
Bachelor of Science - Hospitality Administration And Management
Cal Polytechnic State University
Pomona, CA05.2024
Associate of Arts - Business Administration And Management
Golden West College
Huntington Beach, CA05.2021
Skills
- Staff Supervision
- Customer Order Fulfillment
- Team Leadership
- Multitasking and Organization
- Reading Comprehension
- Overhead Cranes
References
Ruby Nguyen
The Alley Assistant General Manager
(714) 709-0684
rubynguyen0704@gmail.com
Timeline
Store Supervisor
The Alley
05.2023 - Current
Shift Leader
The Alley
09.2022 - 05.2023
Team Member
The Alley
09.2021 - 09.2022
Bachelor of Science - Hospitality Administration And Management
Cal Polytechnic State University
Associate of Arts - Business Administration And Management
Golden West College
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