Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

HUY NGUYEN

Portland

Summary

Experienced with maintaining high-quality customer service and operational efficiency in cafe setting. Utilizes teamwork and effective communication to ensure smooth daily operations. Track record of adaptability and reliability in fast-paced environments.

Professional cafe worker with experience in customer service, food preparation, and maintaining clean, inviting atmosphere. Strong focus on teamwork and delivering consistent results, adaptable to changing demands. Reliable, friendly, and skilled in handling fast-paced environment while ensuring customer satisfaction.

Overview

6
6
years of professional experience

Work History

Cafe Team Member

Grand Central Bakery
02.2024 - Current
  • Assisted customers in selecting menu items, providing recommendations based on preferences.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Prepared beverages and food items according to standard recipes for quality consistency.
  • Maintained cleanliness of the café environment, ensuring compliance with health and safety standards.

Mental Health Aide

Cascadia Behavioral Healthcare
03.2023 - 02.2024
  • Assisted clients in daily living activities to promote independence and well-being.
  • Monitored patient behavior and reported changes to healthcare team for timely intervention.
  • Implemented therapeutic activities to enhance social skills and emotional regulation.
  • Maintained accurate documentation of patient interactions and progress notes for care continuity.

Sales Associate

Nike Employee Company Store
05.2022 - 12.2023
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions efficiently using POS systems, ensuring accurate financial handling.
  • Maintained organized merchandise displays to maximize product visibility and sales potential.
  • Collaborated with team members to meet daily sales targets and improve customer service quality.

Assistant Manager

Dutch Bros
09.2019 - 02.2022
  • Coordinated daily operations to enhance team efficiency and ensure smooth workflow.
  • Implemented process improvements that increased accuracy in inventory management and reporting.
  • Developed training materials for new staff, fostering a culture of continuous learning and development.
  • Analyzed operational data to identify trends and recommend strategic adjustments for better performance.

Education

High School Diploma -

David Douglas High School
Portland, OR
01.2017

Skills

  • Communication abilities
  • Team leadership
  • Systematic workflow coordination
  • Barista expertise
  • Order taking accuracy
  • Cash handling proficiency
  • Reliability and punctuality
  • Active listening
  • Customer service
  • Critical thinking

Accomplishments

  • Cheer
  • 2x State Champions at OSAA Spirit
  • Individual State Champion at OCCA
  • TOP All-american at NCA ( National Cheerleaders Association )
  • Gold Medalist at USA ( United Spirit Association )

Languages

Vietnamese
Full Professional

Timeline

Cafe Team Member

Grand Central Bakery
02.2024 - Current

Mental Health Aide

Cascadia Behavioral Healthcare
03.2023 - 02.2024

Sales Associate

Nike Employee Company Store
05.2022 - 12.2023

Assistant Manager

Dutch Bros
09.2019 - 02.2022

High School Diploma -

David Douglas High School